What our Customers say...
The quality of communications, customer service, effective knowledge, support, and TEAM work is beyond reproach. I have used their services twice and each time and with each member of their TEAM I have been impressed. I am impressed because they have exceeded my every expectation. They made me feel valued as a person as well as a customer.
I would like to give an honorary mention as well as my deep thanks to Matt Howell, Mike Caldwell, Kevin Lashley, Flo and Amber for their help with each step of the process. Their support lifted a huge burden off my shoulders. "Thank you, thank you, thank you."
I strongly recommend SERVPRO.
Thank goodness for SERVPRO of Houston County! After a water pipe burst in my home, they provided exceptional service to me! The team (Kevin, Chris, and Travis) were always on time and responsive to my concerns/texts/calls. They were very friendly and patient with me while I asked 101 questions :-). I felt safe with them being in my home even while I had to be away for work. They cleaned up the area and provided recommendations on how we could salvage as much as I could of the bathroom. They made me feel like we were all a team and this event was OUR problem to handle, not mine alone. I would absolutely use them again and recommend them to anyone!
SERVPRO has done a phenomenal job remedying me of my mold situation and decontaminating my laundry room. Their staff has been amazing in getting the job done over the holidays. I would like to thank Mike and his staff for their services in making a bad situation tolerable. Shane was an amazing young man and worked his butt off, very personable and efficient. His reinforcements, Prentice, Travis, Kevin, Que, and Amber were much appreciated and hard workers as well. SERVPRO has certainly got some gems for employees. Would recommend them to anyone who finds themselves in this kind of situation.
SERVPRO did a great job at my home that had fire damage. Mike was easy to work with, Shane and Amber did a great job. I recommend them for any damage done.
I am very pleased with the service we received. A hot water leak caused major damage before we realized what was happening. SERVPRO cleaned up the water damaged, replaced flooring, sheet rock, new water heater, and painted. They worked with my insurance and couldn’t have been more professional. I appreciate all they did to make a difficult situation not so traumatic. I would gladly recommend SERVPRO.
Best experience I could have asked for. Water damage to home while out of town for the Holidays. Mike and Kevin where very attentive and made the best of a bad situation. Highly recommended to anyone in need living in Houston County or the surrounding area!
I recommend SERVPRO to have employees like Crystal.. hard working, friendly and good advisor. Thank you Crystal!
I loved their service very much and I would love to have them back at any time and God bless them.
The girls worked fast and got things done so quickly I was amazed. They were also the sweetest group of girls I've met. Even though they were here working in my house, they talked with me and made me feel better about the situation. These girls deserve much more praise and credit than I can give them.
Job well done, thank you. I would like to especially compliment Belinda and Sarah for extra fine representation of the reputation of SERVPRO.
A+ Chris was very helpful through the process. Very good company!!
Keep up the good work, Thank you!!
Keep up the great work!
An absolute pleasure to work with in the midst of disarray! We can't express our gratitude enough and we were very confident that our house was given the utmost attention. SERVPRO was the second company we had come look at our house and we are so happy we went with them as they did a wonderful job.
Great and pleasant staff
Mike truly has been great and throughout this whole process everyone has been great & informative. This has been a painless process to what I initially thought a huge disaster!! Thank you for your service!
Crystal Hall was awesome. She helped us feel comfortable throughout this process.
Good group of people. Very professional.
Friendly and prompt for scheduled arrivals! Great job!
Travis and Ryan were prompt and very professional.
Very prompt and efficient
They are so sweet! And very helpful!!
I had a fire at my house, my agent told me to give SERVPRO a call. I am soooo glad I did. I spoke to Ashley and she got me to Mike Caldwell and he really helped me calm my nerves and assured me that my home will be taken care of. The crew was professional and packed all of my family's things. I've been able to come by and get what has been needed. We are about to move back in my home and am very pleased with the clean up.
They were very professional and polite with a great sense of humor... Didn't take breaks until everything was completed which was refreshing. I would highly recommend them.
We are thoroughly pleased with the service we received from SERVPRO. After having them completely restore our family business after a fire and the quick and timely manner in which they handled everything, we knew that SERVPRO would be perfect in remodeling our next business. Our new building needed some new revamping to fit our current needs, and Dean and Brad were the best! Not only did they handle everything with scheduling and permits, they kept everything within our budget and time frame. Everyone remarks on how beautiful our new office is…. Thanks SERVPRO!
They were so helpful and got my home back together after our house flooded from a bad water line. They were professional, courteous, and worked diligently to get my home back together! Thank you SERVPRO of Houston County.
Allison is awesome!! Highly recommend using them for any restoration needs! They are always friendly and very helpful.
Very professional and dependable. We always get great feedback from our customers in regards to the service they receive from SERVPRO.
If you are looking for a professional, reputable, and dependable company to help you with any of your restoration needs- SERVPRO of Houston County is your go to company! They are an awesome family oriented business that is knowledgeable, friendly, and they genuinely care about every single customer. I have had the pleasure of dealing with SERVPRO for the past 6 years to service our customer needs. We have always had positive feedback stating that SERVPRO of Houston County went above and beyond our customers expectations!
Awesome reps! They are always friendly and very helpful. We love referring our customers to SERVPRO of Houston County.
Great company and awesome staff. Highly recommend them.
We always receive positive feedback from our clients that use SERVPRO of Houston County.
Professional service from the moment you call! Great work guys and gals!
"Although, the whole process was truly an inconvenience on our family, the professional manner of the people that we had contact with from our local Allstate Agent, their adjusters, to the SERPRO personnel and their contractors made it a little easier to accept. I would recommend SERVPRO of Houston County to anyone that had a cleanup and restoration project of any size."
"I was not looking forward to dealing with the horror stories of cleanup and restoration you read about so often in the media. However, my fears were put to rest right out the gate when the SERVPRO team showed up within hours of my discovering the leak. They hit the ground running and worked non-stop for almost 12 hours to clean up the water."
"There was no question when the truck ran into our Christian Service Center that after calling the Diocese, our next call would be to Carl. Based on our experience with Carl after the vandalism, we were pleased to be able to just call him, not have to interview anyone else, and be assured that the job would be done correctly and on time."