Recent Why SERVPRO Posts

Instant Access for Sudden Situations | SERVPRO® of Houston County

1/17/2022 (Permalink)

Fire Damaged Kitchen with melted and soot-covered appliances and walls Fire Damaged Kitchen with melted and soot-covered appliances and walls

In the 21st century, we’re not accustomed to waiting. When we want to watch a movie, we stream it. When we want to listen to a new song, we simply tell our virtual assistant to play it.

There aren’t many things at this point we truly have to wait for when it comes to goods and services. And rightfully so, as technology has made nearly everything more immediately accessible.

So can you imagine a world in which it would make sense for you to have to wait for cleanup and recovery of your home when you have an emergency? Perish the thought! When you’ve got that kind of issue on nights and weekends, SERVPRO is ready to help right away.

Just a click or call gets the best team in the industry on task to tackle your issue. Simply put, we don’t close, because we know the longer you wait, the more damage is done to your home.

Take a look:

After a fire. Fire is a fast worker, and it can burn away entire sections of one’s home in the blink of an eye. But it leaves behind other issues as well—issues like soot and smoke damage, which take hold in minutes following a fire, causing an acrid smell to permeate your home, and stains to appear everywhere from carpet to walls.

When the fire is over, it’s only a matter of hours until soot and smoke have done irreversible damage that requires entire walls to be reconstructed. So waiting until tomorrow to be able to reach a service company isn’t going to cut it.

After water damage. Water damage soaks furniture, carpet and more right away, and that’s its own issue, but don’t underestimate the threat of mold, which becomes very real in only 48 hours. Mold growth creates issues of health and home integrity, eating away drywall and wood and spreading dangerous spores throughout the home.

Then, of course, there’s the damage caused by storms, natural disasters, roof leaks and tree damage, you name it. The bottom line is your home needs service now, and we’re standing by. When a situation requires sudden assistance, trust the 24-hour care from the top team in the industry. *Faster to Any Size Disaster*—that’s the SERVPRO guarantee.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

Provide a Safe Environment for Returning Customers and Employees | SERVPRO® of Houston County

6/22/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Houston County team.

As recovery from the Covid-19 pandemic continues across metro areas like Macon smaller cities like Warner Robins, communities and families highly anticipate the full return of “normal” life, and business owners are hopeful for a full return to economic normalcy as well.

But a new challenge for business owners has emerged in a post-pandemic landscape: It is now crucial for you to provide an environment which is safe and protective of your employees and clientele, and they have to know and feel that they are cared for.

That’s why you need to get Certified.

Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you a building sanitized with a custom cleaning agent that’s proven effective against threats ranging from MRSA to anthrax,, and also equips you with tools to reach out to your customers and employees to give them peace of mind before they even walk inside your business.

It’s all possible because of the three C’s:

Consult. There’s no one-size-fits-all situation for commercial cleaning, and we’re well aware of that. We’ll sculpt a custom plan for your business based on the specific needs of your location and context. It helps that SERVPRO of Houston County is locally owned and operated, so we are already acquainted with many of the intricacies and challenges of central Georgia.

Clean. Once we create a tailored plan for you, we’ll be hard at work putting it into action. We’ll disinfect your building with hospital-grade cleaning methods you can’t get anywhere else, giving you the ultimate level of cleanliness, meeting or exceeding strict CDC guidelines.. And it’s bigger than COVID-19 protection—we’re coming for disease-causing agents of all kinds. We’ll have that place so sanitary, germs will run away in fear.

Certify. Now that you’ve got the cleanest business in town, you can let everyone know by displaying the special, exclusive Certified: SERVPRO shield. We’ll provide you with physical and digital resources you can display in windows, on doors and on websites to let your returning employees and customers know that you’ve gone the extra mile to take care of their health. They’ll be glad to be inside a place they know they’re safe.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Ready to sell? Old tenants moving out? Let us help you get your home ready.

5/13/2021 (Permalink)

Whether you are trying to sell your home or you have renters moving out or even after a water loss in your home, getting your house ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with realtors, inspections, and potential buyers.

Lucky for you, SERVPRO of Houston County is happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services including carpet cleanings. We have helped many homeowners prepare and sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after the lease ends and a new one is beginning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Houston County is always here to help.

Mildew vs Mold

5/11/2021 (Permalink)

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? 

Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? 

Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Emergency Tips

2/16/2021 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

Locals taking care of locals

2/16/2021 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Why Choosing Us for Restoration Will Give You Peace of Mind

1/11/2021 (Permalink)

When you choose a restoration company to work with after you have experienced damage to your home, you are putting quite a bit of faith into whomever you choose. Not only is experiencing water damage, fire damage or storm damage a stressful process, but trusting a company to restore your home to its pre-damaged state can be a difficult thing to do. 

If you work with the right company, however, you can gain serious peace of mind and trust that your home and belongings are in good hands. With our history of customer service, record of immediate action and expertise in a variety of damages, you can trust that your home is always in good hands when you trust us. 

Why Choosing Us for Restoration Will Give You Peace of Mind 

We Have a History of Outstanding Customer Service We are passionate about helping people in the area after they have sustained damage to their home or business, and we make sure that for every job we get called to do, we do our best work. The proof is in the customer testimonials—so many local residents have been thrilled with the quality and speed of service that they have received from us. When you hire us for your restoration job, you can trust that you will get the same outstanding service that our other customers have. 

We Know the Importance of Immediate Action When you discover damage to your home, the last thing you want is to wait around for days waiting on a company to get back to you. Not only is that frustrating when you are in a stressful situation, but it can also lead to the damage becoming even more severe as it sits unattended. We understand how important immediate action is, which is why we provide service 24 hours a day. No matter when you call us, you will be able to get in touch with us and get the restoration process set into motion. 

We Can Handle a Variety of Damages While some damages can be of the simple variety, many of them are far more complex and require a restoration company that can handle multiple specialties. For example, after a fire starts, you will often have water damage in addition to the damage from the smoke, soot and flames. Because we can handle all of these things, we can be your one-stop company for restoration. 

If your home has been damaged, choose us for restoration so you can have peace of mind. Call us at any hour to learn more or get started.

We Can Handle Multiple Types of Restoration for Your Home or Business | SERVPRO® of Houston County

6/8/2020 (Permalink)

If you have damage to your home or business, finding a restoration company as quickly as possible is probably at the forefront of your mind. While it is understandable that you will want to make a fast decision, you should also make sure that you are making the best decision for your needs. 

After a fire, flood or storm, there is often more than one type of damage present that your restoration crew will have to contend with. That is why we always recommend working with a company that is a leader in all types of damage restoration and follows the guidelines of the Institute of Inspection Cleaning and Restoration Certification so you can be sure that no matter the situation, your damage will be restored to its previous condition. 

Here are the types of damages we handle: 

Residential and Commercial Fire Damage 

Fire damage can be nuanced and there are no two situations that are identical. After a fire, you will typically experience damage from smoke, soot and charring, but you will also often have to 

contend with water damage from the fire being extinguished and even some reconstruction if the fire has compromised the structural integrity of your home or business. The good news is, we can handle all of this from start to finish so you can be certain your damage is taken care of. 

Residential and Commercial Water Damage 

Water damage can come from a variety of places, such as a clogged drain, a burst pipe or a weather event. When we are called to the scene of water damage, we can quickly evaluate the extent of the damage and what classification of water is present, and then move in our commercial dryers and dehumidifiers in to get the moisture out. 

Residential and Commercial Storm Damage 

Storms can be terrifying events and cause extensive damage to your home through various means. Water damage, wind damage, hail damage and even fires can be common after storms—but because we can handle all of these things at one time, you can count on us to quickly and comprehensively respond to your storm damage and begin taking action. 

If your home or business has been impacted by fire, water or storm damage, you can count on us to handle it all! Contact us today to learn more. 

SERVPRO of Houston County - Locals taking care of locals

2/25/2020 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Emergency Tips

2/25/2020 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.