Recent Why SERVPRO Posts

Restore Your Home With SERVPRO’s Help | SERVPRO® of Houston County

5/30/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van SERVPRO of Houston County is your local restoration expert. We are the #1 choice in cleanup and restoration.

SERVPRO service goes beyond general cleanup, restoration or construction. We’re here to take care of you when even the worst natural or manmade disasters strike.

A light drizzle could quickly turn into a flash flood, or a damaged power cord could lead to a full-blown fire. When your home encounters damage in any of these areas, we’re here to restore it!

Water Damage

When flooding hits your home, we don’t want you to worry any more than you have to! Unfortunately, flooding is the most common natural disaster in the country and leads to more than $10 billion in damages every year.

Severe flooding hit Houston County in 2020, and areas stretching all across the county saw up to six inches of rain in one night. Some residents reported they had about a foot of water in their apartments.

The best part about working with SERVPRO is that you can rest assured that every team member has extensive water damage restoration training that helps you get back to normal more quickly. Our dedication to responding immediately to water emergencies lessens the damage, limits further damage and reduces your costs.

Fire Damage

A fire in your home can cause genuine harm. Considering there is a fire every 23 seconds in the United states, there is a real possibility you will have to deal with a home fire in your lifetime. Your home and a large number of the things in your home might be seriously harmed by the fire blaze, intense heat, smoke and water/fire retardants used to extinguish the fire.

If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process. This begins with the initial inspection and damage assessment and then moves on to all the necessary, in-between steps before starting repairs and construction.

Storm Damage

Storms can bring around anything from floods and wildfires to tornadoes, hurricanes and blizzards. Storm and water damage take a toll on both the structure of your home and your belongings as well. At SERVPRO, we specialize in content restoration, with the mindset of restoring rather than replacing.

When it comes to storm damage repairs, the only way to get the job done right the first time is to call SERVPRO of Houston County. Just one phone call can set you up to get your property back into pre-storm shape quickly, helping you save potentially thousands of dollars and rest easier at night knowing that you’re in good hands.

What Sets SERVPRO Apart?

SERVPRO of Houston County is the restoration company that customers trust. With decades of experience, our technicians make sure that all aspects of our restoration process put the customer first.

We’re here when you need us. You can reach out to a SERVPRO expert via our 247 Emergency Line day or night and receive immediate assistance, so you can rest easy knowing we’ll have your home or business back to preloss condition as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Learning How Fires Start Helped Us Learn How to Stop Them | SERVPRO® of Houston County

3/10/2022 (Permalink)

Paper House on Fire Paper House on Fire: Houston County, GA

The humble tetrahedron is a triangle lover’s dream—four sides, all of them triangles, all of them equal. And so pointy!

But how could this three-dimensional triangle possibly belong in a SERVPRO blog? Oh, keep reading.

See, fire is represented visually in what’s known as the fire tetrahedron —a four-sided, 3D shape depicting the four things that must be present in any fire.

It takes all these elements working together for a fire to start. And the flip side of that coin is that it takes only one of these elements to be removed for the fire to fall apart. Let’s see it in action.

<h34-things-a-fire-needs-to-live">The 4 Things a Fire Needs to Live

Fuel. Don’t think of this as fuel in the same way you think of gas for your car—think of it rather as what the fire consumes, or what would be gone in the aftermath of a fire. Trees, houses or even candle wax could all be considered fuel sources.

Heat. All these fuel sources have a heat threshold at which they become combustible—let them cross that threshold and they ignite, provided there is a proper amount of…

Oxygen. Fires require a ready supply of oxygen both to ignite and to flame up. Fires lick up the oxygen from the atmosphere, leaving behind air in the vicinity that’s insufficient and dangerous for people to breathe.

Chemical Chain Reaction. The fuel, the heat and the oxygen all start rolling together into a chain reaction that will self-repeat forever until one or more of these foundational elements is stopped, removed or otherwise disrupted.

Cool it. Bringing a thermal balance to the fuel source—that is, cooling it at a rate faster than it’s able to be heated to combustible temperatures—will stop a fire in its tracks. Water is the most common method for doing so. It takes a lot for larger fires, but it works.

Smother it. Cutting off the oxygen supply to a fire causes the same effect that would happen to anything else that breathes—it suffocates. When you cover a fire with a fire blanket or stamp one out with your foot, this is how you’re extinguishing it. It’s also why embers can be reignited by a breeze.

Starve it. There are a few ways to do this, but the essence of it has to do with either depleting or removing the fire’s fuel source. For example: If a fire completely burns the logs and sticks in a fire pit, it will eventually die, because it has nothing else to consume. Similarly, fuel sources can be removed from the path of a spreading fire to create a line of stoppage or separation—this is the case with wildfires, as intentional burns are set around them to stall them while firefighters work on the main blaze.

Interrupt the chain reaction. Gases and chemicals can be added into the air around a fire that are able to chemically disrupt the cycle of feeding and growing. Halon was hailed early on for its efficiency and effectiveness in this area, but its adverse impact on the environment has caused it to become banned from future production, leaving other gases, like those used in certain fire extinguishers, to take its place.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

SERVPRO of Houston County: More Than a Property Restoration Company

2/21/2022 (Permalink)

Servpro technician smiling while pushing a cart full of water damage drying fans SERVPRO of Houston County's water damage restoration technicians are Ready for Whatever Happens!

SERVPRO is more than a building cleaning and repair company. We are a life restoration company.

It’s a journey with a purpose. Disaster cleanup can be very stressful. Not only for us as the restoration crew, but also for our clients.

Think about it.

In a moment, your life is transformed. 

One moment, you’re getting comfortable after a long day at work. Maybe that workday was difficult and you’re excited to curl up on the couch with your family and your favorite Netflix show.

Then, all of a sudden, a pipe breaks. 

Water, a wonderful, life-giving substance, but so destructive in a home starts to flow. Your laundry water supply starts to drain water into the walls, spilling out into the studs, soaking the insulation. 

Disturbing the bugs and rats.

You watch as water starts to seep out of the baseboards by your television.

You know how many gallons per minute can escape from a standard ½” water supply?

14 gallons per minute. That’s a full bathtub of water every 3 minutes.

Those bathtubs of water don’t look too great when they start to drain into the walls and seep up the drywall. All while being absorbed by the porous wood flooring.

How would you feel in this moment?

What thoughts would cross your mind?

When your home, your sanctuary, is affected by water damage and you don’t know what to do, it’s completely natural to feel distressed as the multitude of thoughts cross your mind.

“How am I going to fix this? There’s so much water.”

“I’m so tired, but I can’t go to sleep like this. what do I do?”

“How much is this going to cost? I’ve never been through this, but I can’t fix it all myself.”

“How long is this going to take? Is this going to ruin my vacation?”

“What am I going to say to my boss? I’m not sure I can go to work tomorrow”

There’s a lot that can rush into your mind in these moments.

We understand.

And that's why we’re Here to Help.

Being more than a property restoration company starts through empathy, and our restoration heroes aim to demonstrate that heart every day.

And when you call, we know time is of the essence. That’s why we’re Faster to Any Size Disaster.

SERVPRO.

More than a restoration company.

Have You Prepared Your Disaster Plan? | SERVPRO® of Houston County

2/19/2022 (Permalink)

SERVPRO employee standing in office next to a person reviewing plans If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Houston County will be there to help.

When you own a company, you have a full-time role as well as an infinite to-do list that often days goes home with you too. It’s understandable that you would have a lot on your plate!

Whether it’s recruitment or bookkeeping, inventory or advertising, it’s simply a lot of labor. And if you are not prepared for the worst, all of that tireless work might just be risked.

You’ve worked extremely hard to accomplish what you have to this point. Because of that, you want to do all you can to ensure that your business has the best possible chance of surviving if disaster strikes.

It can be difficult (often impossible) to get your company back up and running after a fire, storm or other disaster. According to FEMA, 40% of small businesses shut permanently after a tragedy, with a considerable number of those that do open closing again within only a year.

So, how can you prepare for a successful recovery from a disaster? Having a plan in place for what to do next if your organization is hit by a catastrophic event might make the difference between survival and failure.

In fact, three-quarters of small businesses in the United States don’t have a disaster plan. It checks out that the companies that are prepared for tragedy have a higher chance of recovery.

SERVPRO of Houston County assists businesses like yours in disaster preparedness by creating a personalized Emergency Ready Plan that is specific to business objectives, location and field. If you have a plan in place, you will be able to limit interruption as you will know what to do in the event of a disaster.

On their own, disasters are already difficult to cope with. Take advantage of every chance to prepare for a crisis before it occurs. We’re standing by to assist you with your Emergency Ready Plan right now.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Instant Access for Sudden Situations | SERVPRO® of Houston County

1/17/2022 (Permalink)

Fire Damaged Kitchen with melted and soot-covered appliances and walls Fire Damaged Kitchen with melted and soot-covered appliances and walls

In the 21st century, we’re not accustomed to waiting. When we want to watch a movie, we stream it. When we want to listen to a new song, we simply tell our virtual assistant to play it.

There aren’t many things at this point we truly have to wait for when it comes to goods and services. And rightfully so, as technology has made nearly everything more immediately accessible.

So can you imagine a world in which it would make sense for you to have to wait for cleanup and recovery of your home when you have an emergency? Perish the thought! When you’ve got that kind of issue on nights and weekends, SERVPRO is ready to help right away.

Just a click or call gets the best team in the industry on task to tackle your issue. Simply put, we don’t close, because we know the longer you wait, the more damage is done to your home.

Take a look:

After a fire. Fire is a fast worker, and it can burn away entire sections of one’s home in the blink of an eye. But it leaves behind other issues as well—issues like soot and smoke damage, which take hold in minutes following a fire, causing an acrid smell to permeate your home, and stains to appear everywhere from carpet to walls.

When the fire is over, it’s only a matter of hours until soot and smoke have done irreversible damage that requires entire walls to be reconstructed. So waiting until tomorrow to be able to reach a service company isn’t going to cut it.

After water damage. Water damage soaks furniture, carpet and more right away, and that’s its own issue, but don’t underestimate the threat of mold, which becomes very real in only 48 hours. Mold growth creates issues of health and home integrity, eating away drywall and wood and spreading dangerous spores throughout the home.

Then, of course, there’s the damage caused by storms, natural disasters, roof leaks and tree damage, you name it. The bottom line is your home needs service now, and we’re standing by. When a situation requires sudden assistance, trust the 24-hour care from the top team in the industry. *Faster to Any Size Disaster*—that’s the SERVPRO guarantee.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

Provide a Safe Environment for Returning Customers and Employees | SERVPRO® of Houston County

6/22/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Houston County team.

As recovery from the Covid-19 pandemic continues across metro areas like Macon smaller cities like Warner Robins, communities and families highly anticipate the full return of “normal” life, and business owners are hopeful for a full return to economic normalcy as well.

But a new challenge for business owners has emerged in a post-pandemic landscape: It is now crucial for you to provide an environment which is safe and protective of your employees and clientele, and they have to know and feel that they are cared for.

That’s why you need to get Certified.

Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you a building sanitized with a custom cleaning agent that’s proven effective against threats ranging from MRSA to anthrax,, and also equips you with tools to reach out to your customers and employees to give them peace of mind before they even walk inside your business.

It’s all possible because of the three C’s:

Consult. There’s no one-size-fits-all situation for commercial cleaning, and we’re well aware of that. We’ll sculpt a custom plan for your business based on the specific needs of your location and context. It helps that SERVPRO of Houston County is locally owned and operated, so we are already acquainted with many of the intricacies and challenges of central Georgia.

Clean. Once we create a tailored plan for you, we’ll be hard at work putting it into action. We’ll disinfect your building with hospital-grade cleaning methods you can’t get anywhere else, giving you the ultimate level of cleanliness, meeting or exceeding strict CDC guidelines.. And it’s bigger than COVID-19 protection—we’re coming for disease-causing agents of all kinds. We’ll have that place so sanitary, germs will run away in fear.

Certify. Now that you’ve got the cleanest business in town, you can let everyone know by displaying the special, exclusive Certified: SERVPRO shield. We’ll provide you with physical and digital resources you can display in windows, on doors and on websites to let your returning employees and customers know that you’ve gone the extra mile to take care of their health. They’ll be glad to be inside a place they know they’re safe.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Ready to sell? Old tenants moving out? Let us help you get your home ready.

5/13/2021 (Permalink)

Whether you are trying to sell your home or you have renters moving out or even after a water loss in your home, getting your house ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with realtors, inspections, and potential buyers.

Lucky for you, SERVPRO of Houston County is happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services including carpet cleanings. We have helped many homeowners prepare and sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after the lease ends and a new one is beginning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Houston County is always here to help.

Mildew vs Mold

5/11/2021 (Permalink)

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? 

Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? 

Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Emergency Tips

2/16/2021 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

Locals taking care of locals

2/16/2021 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Why Choosing Us for Restoration Will Give You Peace of Mind

1/11/2021 (Permalink)

When you choose a restoration company to work with after you have experienced damage to your home, you are putting quite a bit of faith into whomever you choose. Not only is experiencing water damage, fire damage or storm damage a stressful process, but trusting a company to restore your home to its pre-damaged state can be a difficult thing to do. 

If you work with the right company, however, you can gain serious peace of mind and trust that your home and belongings are in good hands. With our history of customer service, record of immediate action and expertise in a variety of damages, you can trust that your home is always in good hands when you trust us. 

Why Choosing Us for Restoration Will Give You Peace of Mind 

We Have a History of Outstanding Customer Service We are passionate about helping people in the area after they have sustained damage to their home or business, and we make sure that for every job we get called to do, we do our best work. The proof is in the customer testimonials—so many local residents have been thrilled with the quality and speed of service that they have received from us. When you hire us for your restoration job, you can trust that you will get the same outstanding service that our other customers have. 

We Know the Importance of Immediate Action When you discover damage to your home, the last thing you want is to wait around for days waiting on a company to get back to you. Not only is that frustrating when you are in a stressful situation, but it can also lead to the damage becoming even more severe as it sits unattended. We understand how important immediate action is, which is why we provide service 24 hours a day. No matter when you call us, you will be able to get in touch with us and get the restoration process set into motion. 

We Can Handle a Variety of Damages While some damages can be of the simple variety, many of them are far more complex and require a restoration company that can handle multiple specialties. For example, after a fire starts, you will often have water damage in addition to the damage from the smoke, soot and flames. Because we can handle all of these things, we can be your one-stop company for restoration. 

If your home has been damaged, choose us for restoration so you can have peace of mind. Call us at any hour to learn more or get started.

We Can Handle Multiple Types of Restoration for Your Home or Business | SERVPRO® of Houston County

6/8/2020 (Permalink)

If you have damage to your home or business, finding a restoration company as quickly as possible is probably at the forefront of your mind. While it is understandable that you will want to make a fast decision, you should also make sure that you are making the best decision for your needs. 

After a fire, flood or storm, there is often more than one type of damage present that your restoration crew will have to contend with. That is why we always recommend working with a company that is a leader in all types of damage restoration and follows the guidelines of the Institute of Inspection Cleaning and Restoration Certification so you can be sure that no matter the situation, your damage will be restored to its previous condition. 

Here are the types of damages we handle: 

Residential and Commercial Fire Damage 

Fire damage can be nuanced and there are no two situations that are identical. After a fire, you will typically experience damage from smoke, soot and charring, but you will also often have to 

contend with water damage from the fire being extinguished and even some reconstruction if the fire has compromised the structural integrity of your home or business. The good news is, we can handle all of this from start to finish so you can be certain your damage is taken care of. 

Residential and Commercial Water Damage 

Water damage can come from a variety of places, such as a clogged drain, a burst pipe or a weather event. When we are called to the scene of water damage, we can quickly evaluate the extent of the damage and what classification of water is present, and then move in our commercial dryers and dehumidifiers in to get the moisture out. 

Residential and Commercial Storm Damage 

Storms can be terrifying events and cause extensive damage to your home through various means. Water damage, wind damage, hail damage and even fires can be common after storms—but because we can handle all of these things at one time, you can count on us to quickly and comprehensively respond to your storm damage and begin taking action. 

If your home or business has been impacted by fire, water or storm damage, you can count on us to handle it all! Contact us today to learn more. 

SERVPRO of Houston County - Locals taking care of locals

2/25/2020 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Emergency Tips

2/25/2020 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.