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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Keep It Fire-Safe This Spring & Summer | SERVPRO® of Houston County

6/22/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Houston County to learn more.

Spring is undeniably beautiful. The weather is pleasant and mild, the flowers and trees are really showing off their plumage, and nature beckons us outdoors after the long, cold winter.

There are lots of reasons for backyard gatherings as well. We love to celebrate everything from graduation day to wedding engagements, church socials and family reunions, and many of these events all but necessitate a meal cooked on the family grill.

But springtime activities in the backyard also lead to an increased fire risk. In fact, spring sees more daily fires on average than any other time of year. But with just a little effort, you can take the necessary steps to host your home activities safely.

The grill. Grills are the greatest need for care in regard to spring fire safety, as they’re the top cause of accidental fires. Anytime you combine high heat, grease, gas and flammable materials in close quarters, there’s a risk. Keep your grill in good working order, make sure it’s away from anything that might catch fire and don’t forget to clean it between uses. Almost 20% of grill fires are due to poor cleaning!

The fire pit. When you’re gathered in the backyard roasting marshmallows, make sure you have a bucket of water on hand, both to douse the fire slowly when you’re finished and to take care of any flames or ashes that might hop out of the pit. Be attentive to the fire at all times, and never leave pets or kids alone by the pit. And don’t add pine needles or leaves to a burning fire, as they easily break down to tiny embers that can be carried on the wind.

Chimneys and dryer vents. You clean your dryer lint trap every time you do laundry (you do, don’t you?), but sometimes lint can sneak past and gather in your vent pipe. While you’re thinking about fire safety, go ahead and clear that bad boy out. And you’re done with your chimney until fall, so get rid of built-up ash and soot so you’re not starting fires in a hazard when it gets cold again.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

Provide a Safe Environment for Returning Customers and Employees | SERVPRO® of Houston County

6/22/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Houston County team.

As recovery from the Covid-19 pandemic continues across metro areas like Macon smaller cities like Warner Robins, communities and families highly anticipate the full return of “normal” life, and business owners are hopeful for a full return to economic normalcy as well.

But a new challenge for business owners has emerged in a post-pandemic landscape: It is now crucial for you to provide an environment which is safe and protective of your employees and clientele, and they have to know and feel that they are cared for.

That’s why you need to get Certified.

Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives you a building sanitized with a custom cleaning agent that’s proven effective against threats ranging from MRSA to anthrax,, and also equips you with tools to reach out to your customers and employees to give them peace of mind before they even walk inside your business.

It’s all possible because of the three C’s:

Consult. There’s no one-size-fits-all situation for commercial cleaning, and we’re well aware of that. We’ll sculpt a custom plan for your business based on the specific needs of your location and context. It helps that SERVPRO of Houston County is locally owned and operated, so we are already acquainted with many of the intricacies and challenges of central Georgia.

Clean. Once we create a tailored plan for you, we’ll be hard at work putting it into action. We’ll disinfect your building with hospital-grade cleaning methods you can’t get anywhere else, giving you the ultimate level of cleanliness, meeting or exceeding strict CDC guidelines.. And it’s bigger than COVID-19 protection—we’re coming for disease-causing agents of all kinds. We’ll have that place so sanitary, germs will run away in fear.

Certify. Now that you’ve got the cleanest business in town, you can let everyone know by displaying the special, exclusive Certified: SERVPRO shield. We’ll provide you with physical and digital resources you can display in windows, on doors and on websites to let your returning employees and customers know that you’ve gone the extra mile to take care of their health. They’ll be glad to be inside a place they know they’re safe.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Ready to sell? Old tenants moving out? Let us help you get your home ready.

5/13/2021 (Permalink)

Whether you are trying to sell your home or you have renters moving out or even after a water loss in your home, getting your house ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with realtors, inspections, and potential buyers.

Lucky for you, SERVPRO of Houston County is happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services including carpet cleanings. We have helped many homeowners prepare and sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after the lease ends and a new one is beginning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Houston County is always here to help.

Foundation problems due to water

5/13/2021 (Permalink)

Do you think you have water damaging your foundation? Lucky for us you are a hands-on homeowner, who fixes and repairs things as needed. The problem is that water damage to foundations is not an easy water damaging problem to identify.

The key to minimizing the damage is to catch it fast and address the issue. But how? Below is a list of the some of the common symptoms of water damage within a house foundation.

A. Overly Damp Soil

If you have an idea that there could be an issue with moisture, take a look at the soil around the foundations of the property. If it is unusually wet without any recent rain, there is a good chance that groundwater is seeping into the foundation.

B. Water in the Crawlspace

Standing water and moisture building up within a crawlspace is a pretty good sign that something is wrong with the foundation, circulation of air, lack of adequate insulation, or a broken pipe. If it is too damp in this area, the quality of the air in your house can decrease, and it may give off a musty odor.


C. Mal-functioning doorframes or windows

This might sound like a surprising sign, but if your doorframes used to open and close correctly, but have recently started to stick, the problem could be moisture related. It may be a sign that the doorframes have begun to warp, from excessive water absorption.

If you notice one or all three of the issues, you may have a problem on your hands. SERVPRO of Houston County is here to help! 

Why board-up is important after a fire

5/11/2021 (Permalink)

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

  1. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  2. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale but having them properly processed rather than stolen can be helpful for insurance purposes.
  3. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.
  4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Here at SERVPRO of Houston County we will always put our customers first.

Mildew vs Mold

5/11/2021 (Permalink)

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? 

Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? 

Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Commercial Smoke Damage

5/11/2021 (Permalink)

Commercial Smoke Damage

Smoke damage can be one of the most lasting consequences of a fire that has occurred in or near a commercial building in Warner Robins, GA. Specialized smoke cleanup solutions and equipment are essential for getting rid of this odor, as is awareness of the many ways in which smoke odor molecules can stick around for weeks or months after a fire.

1. A Coating of Smoke Residue on Surfaces
Smoke residue can build up on fixtures, furniture, walls and floors in a commercial location. This sticky coating may be present throughout a structure that has experienced a fire, even in areas that were not directly exposed to open flames. While vacuuming may be able to eliminate soot damage, this resinous coating calls for the use of specialized solvents.

2. Smoke Odor Lingering In an HVAC System
Aside from the air and visible surfaces inside a building, smoke damage can also spread through the HVAC system. Whether or not this system is in use when a fire breaks out, particles of smoke and soot can find their way into vents and ductwork and spread as soon as the system is turned on unless ductwork has been cleaned.

3. Untreated Contents Posing Recontamination Risks
Any smoke-damaged contents that stay in a structure may prove a source of the persistent smoke odor. For this reason, contents are typically removed from the location of a fire, cleaned off-site using treatments that neutralize smoke odors and stored until the fire restoration is finished.
Smoke cleanup should take place after fire cleanup for a fire that has happened on-site at a commercial structure in Warner Robins, GA. It is necessary to eliminate charred materials and soot from a building before treating smoke damage on surfaces or in the air. If smoke odor continues to pose a problem after fire restoration, most commercial property insurance policies also cover smoke cleaning.

Here are Four Fire-Safe Candle Alternatives

5/11/2021 (Permalink)

Here are Four Fire-Safe Candle Alternatives

Candles are used to create decorative lighting effects or release fragrances. Whether you are looking for safer mood lighting or a way to diffuse a scent without any risk of a candle fire, here are four fire-safe candle alternatives.

1. Battery-Powered Candles

A flameless electric alternative to candles can be placed anywhere for decorative or lighting purposes. Electric candles come in a wide variety of colors, heights, thicknesses and designs. Some battery-powered models are also designed to release fragrances.

2. Strings of Lights

Another way to get a candle-lit look is to string up Christmas or fairy lights. Strings of lights are designed with fire safety in mind. Choose from strands of single-color or multicolor bulbs. It is also possible to set up lights to blink or flicker if desired. Ultra-efficient LED bulbs make replacements affordable and keep energy costs low.

3. Candle Warmers

A candle warmer may be the best option among these candle alternatives for fans of scented candles. A warmer makes it possible to enjoy these fragrances with a much lower fire risk. A warmer may be a base on which a candle sits or resemble a lamp.

4. Diffusers

Reed diffusers do not resemble candles. For a different look, reeds in oil can be an attractive, creative and flameless way to release a scent. Diffusers have an even lower risk of fire than an electric candle warmer.

Most candle fires occur around the holidays. Battery-powered candle alternatives and strings of lights are safer options for illuminated decorations. Warmers and diffusers are useful for spreading a fragrance throughout a home with a lower risk of fire. If a fire starts due to a candle or any other cause, you should attempt to extinguish the flames or contact the fire department. Fire damage restoration experts can restore or replace damaged building materials at a residence in Houston County.

Steps To Prevent A Lint Fire

5/11/2021 (Permalink)

Steps To Prevent A Lint Fire

While the kitchen is the most common room for house fires, dryer fires are another common problem. The heating of the dryer combined with lint build up can cause your dryer to burst into flames. A lint fire is scary, but there are steps that can be taken to prevent it.

Safety First

It's important to realize that even when the lint is properly cleaned from your dryer, there is still a chance of a dryer fire. For this reason, you should never run your dryer:

  • When you are sleeping
  • When you are not home
  • When you are going to be outdoors

Leaving your dryer unattended can cause the fire to spread further, which can cause extensive damage. In addition, unplug your dryer before you start cleaning out the lint.

Vacuum Out the Lint Screen and Dryer

You probably already clean out your lint screen every time you start a new load. However, a lot of lint can get past the screen, and eventually lead to a lint fire. Take your vacuum attachment and clean underneath and around the lint screen the best you can. Refer to your owner's manual to see how to safely vacuum out the inside of your dryer.

Cleaning Out the Hose

Pull out any lint you can reach after removing the hose from the back of your dryer and the wall. If you can't reach it all, use a dryer vent snake to push it all the way through. In addition, check the pathway from the hole in the wall to the outside of your house. Use the snake to ensure that all of the lint is out of the vent.


These steps can help reduce your risk of a lint fire. You should do this at least once every six months, and more often if you do a lot of laundry. If you do experience a dryer fire, let your fire restoration experts do what needs to be done to cleanup the mess.

We Have a Water Removal Plan Homeowners Can Count On | SERVPRO® of Houston County 

5/4/2021 (Permalink)

If you have sustained water damage, setting the restoration process in motion immediately is the best thing you can do. We understand just how important this is, which is why we guarantee a quick response. When you call us for water damage, we will dispatch a team to you, who will assess the safety of the scene and then move immediately into our water removal plan to prevent more damages. 

Here is how that works: 

A Pack Out Service for Your Belongings If the water damage to your home is extensive, we will be able to provide you with packing and moving assistance for your belongings. This will help you get your belongings to a location that is dry to prevent further damage to them, so you can trust that your items are safe. 

Emergency Water Removal We understand the importance of removing moisture as soon as possible, which is why we make it a high priority once we determine that the scene is safe for our technicians to enter. We have powerful, submersible pumps in addition to our industrial-strength wet vacuums that we will use. This is how we are able to reduce the time it takes for your area to dry and prevent additional water damage and mold and mildew growth. 

Inspection of the Flooring and Drywall After removing the water, we will do an additional inspection to determine the damage that is done to the surfaces of your home. We will inspect the floor to determine if any floor coverings or carpet must be removed in order to make sure the subfloor is protected, and determine how much damage there is to the drywall in case it is in need of patching. 

High-Tech Moisture Equipment Monitoring We have invested heavily in the equipment we use for water damage jobs so we never have to merely guess about how much damage is present. We have moisture detectors, hygrometers and other methods of determining how saturated the area has become with moisture, and we have infrared cameras to detect water damage behind walls, ceilings and other surfaces. This means that you can trust that when we restore your home, we are restoring every aspect that has been impacted by the moisture. 

If you’ve experienced household water damage, you can count on us. Contact us at any time to learn more about our process. 

Key Elements for Your Business’ Disaster Plan | SERVPRO® of Houston County

5/4/2021 (Permalink)

If you own a business, developing a disaster plan is a vital part of making sure you are covered in case an emergency were to arise. Not only will having a plan in place keep you and your staff safer in an emergency scenario, but it will also keep everyone informed and help you reopen your doors quickly once you recover. Making sure your plan has a few key elements can help you be certain that you are fully prepared. 

A Clear Path for Evacuation and Staying Put Depending on the type of disaster you are facing, it may be necessary to evacuate while other disasters may necessitate staying in place. To be fully prepared for whatever situation your business faces, it is important to have a procedure in place regarding both of these things. 

Make sure that you have well-marked evacuation routes in the building in case employees must leave suddenly in the event of a fire or flood, and practice evacuation drills frequently so everyone knows what to do. In the event that you must stay put, pack an office emergency kit with enough food, water and medical supplies to sustain you and your staff until official help arrives. 

A Communication Strategy for Management and Employees In the event of a disaster or emergency, there will likely be a lot of confusion from staff regarding what this means for the business and their livelihoods. Making sure that you and upper management have a strategy for communicating with staff will help you (most importantly) ensure everyone is safe, communicate pertinent information and keep any rumors at bay. 

A Clear Outline of the Recovery Process For business owners, your livelihood is likely on the line if your business has an unexpected closure—therefore it is recommended that you have a recovery plan in place in advance so you can expedite your time to reopening. 

Make sure you are aware of how to start recovery, including knowing your insurance information and what commercial restoration company you will be using to take care of the damage to get your doors reopened as quickly as possible. 

If your business has experienced a disaster, you can count on our restoration services. Contact us today to learn more about our commercial restoration process. 

What Types of Damage Can Thunderstorms Cause to Homes? | SERVPRO® of Houston County 

5/4/2021 (Permalink)

Thunderstorms are one of the more dramatic weather events, and they certainly make themselves known through the crashes and bright bolts of lightning. With all the chaos, you might wonder exactly how these storms can cause damage to your home so you can be aware of what to watch out for. 

There are several ways that a thunderstorm can lead to issues around the house, including lightning damage, flood damage and the development of water leaks. Being aware of what can happen is the best way to keep yourself and your home safe and damage-free when the next band of storms rolls through. 

Lightning Damage Thunderstorms are caused by electrical charges in the air, which produce the lightning and thunder we can see and hear—meaning every thunderstorm brings the potential for lightning damage as well. While many lightning bolts will strike from cloud to cloud, the ones that strike the ground can cause serious damage to buildings. Lightning that strikes on or near a home can send an electrical current through the wiring, which can lead to surges to electronics and even electrical fires within the walls. 

Flood Damage Floods can be caused for many reasons, but typically flash floods are caused by sudden, heavy rainfall that overwhelms an area, and they can cause serious damage. Flash floods are a big concern after thunderstorms because they can overwhelm any area—not just one that is considered vulnerable to flooding in general. They also often catch people off guard, so it is important to always tune into your weather radio if flash flooding is a possibility. While the physical damage they cause can be devastating, they can also be dangerous. 

Water Leaks Leaks around the house are extremely common after heavy rain, as the moisture can work its way into small vulnerabilities that homeowners were not aware of. Check your roof after every big storm to look for missing shingles, as that may be an indicator that there is a leak underneath. Also check around windows and doors to ensure their seals have held up and be sure there is no pooling water in your gutters or around your foundation. 

If you have received storm damage to your home, you can count on us to help. Contact us today to learn more about our storm damage restoration process. 

Recovering With Safety in Mind After a Flood | SERVPRO® of Houston County

4/28/2021 (Permalink)

There are many things that can cause a flood to occur, and even areas that are landlocked are not fully immune from their impact. Many people falsely assume that a flood could never happen to them, but we recommend that residents have a plan in place no matter where they live. This will help you know exactly what to do and how to do it safely to expedite your flood recovery process and begin your return to normal.

Tips for a Safe Flood Recovery

Avoid further safety hazards. For those who have had to evacuate their areas due to a flood, the desire to return home as quickly as possible is strong. However, wait for your local officials to state that it is safe, as floodwaters can hide many hazards that can be dangerous or fatal.

Air out the home. Floodwaters are not the only thing that can cause damage during a flood, as mold can begin to grow quite quickly after the moisture sets in. Because mold thrives on stagnant air, increasing air flow can lessen the likelihood that it will be able to take hold and begin causing damage, so open doors and windows if it is safe to do so. This has the added benefit of keeping the air healthy for anyone in the home working on the cleanup process.

Document the damages. You will likely want to begin improving your home and salvaging your belongings right away, but before you do so, take some time to document everything that has been damaged. Make a list of items and take ample pictures, which will serve both your records and the insurance company’s if you are able to file a claim.

Contact your restoration and insurance companies right away. If you have coverage through a flood insurance provider, you should alert them of your damages right away. From there, you can call us 247 so we can work with your insurance company to get your restoration done as quickly as we can.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Our Proven 6-StepWater Damage Restoration Method | SERVPRO® of Houston County

4/28/2021 (Permalink)

Discovering water damage has invaded your home is disappointing, but taking action right away is the most effective response.

That is why we are here 24 hours a day, so you can call us whenever you need to in order to report the damage and begin restoration. This is how our method works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
We are here 24 hours a day, so you can call us at any time to talk with one of our highly trained phone operators and fill us in on the details of the damage. With this information, we will assemble a response squad and get to you as soon as we can.

2. Inspection and Damage Assessment
Upon arriving at your home, we will immediately assess the area for any present safety hazards and address them to create a hazard-free environment. After that, we will do a full inspection of the damaged area to create a restoration plan for your situation.

3. Moisture Extraction
Allowing standing water to sit unattended is one of the biggest culprits of auxiliary damage after water moves in, so we get excess moisture out fast. We have a fleet of equipment to move hundreds of gallons of water at a time out of your home.

4. Dehumidifying and Drying
Once the excess moisture is removed, we will begin to pull moisture out of the air and surfaces with our dehumidifiers and drying tools. We want to do this quickly as mold can rapidly begin to grow if this moisture is not addressed.

5. Cleaning Belongings
After we have dried and dehumidified your air and belongings, we will clean and sanitize everything that has been impacted. Water damage can contaminate objects and lead to foul odors, so we take this precaution to make sure your home is safe.

6. Restoration and Repair
When you call us for restoration, you can be confident that we are with you every step of the way—including for cosmetic repairs that need to be done to restore your home. We can add new drywall, do paint work and any other finishing touches to truly restore your impacted areas.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Hurricane Ready

4/28/2021 (Permalink)

When it comes to hurricanes, the category means a lot. If a CAT 1 hurricane is coming your way, you can ride out the storm in your home. However, if a CAT 4 hurricane is barreling your way, you want to evacuate. So what does each category mean? Category 1 is a minimally damaging hurricane with winds reaching 95 miles per hour. The storm surge could range anywhere from 4 to 5 feet above sea level. Category 2 hurricane is referred to as moderately damaging. Winds could be anywhere from 96 to 110 miles per hour and the storm surge reaches 8 feet. Category 3 can bring extensive damage with winds ranging from 111 to 130 miles per hour, and the storm surge reaches 12 feet. Category 4 brings extreme damage with winds reaching 131 to 155 miles per hour. The storm surge for a CAT 4 is between 13 to 18 feet. Lastly is a category 5 hurricane, this cat of hurricane brings catastrophic damage with winds reaching well over 155 miles per hour, and the storm surge going over 18 feet. With any category of a hurricane, you want to board up your home and secure the perimeter around your home. The winds could easily blow items around your home into a window or damage your vehicle. If you do not know exactly what to do in order to prep your home for a hurricane, watch the local news for tips and ideas on what to do to best fit your home.

How can we help you with our water damage?

4/28/2021 (Permalink)

If water damage does occur in your home, immediately call SERVPRO of Houston County (478) 224-4148 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss. If you or someone you know succumbs to any type of water damage, give us a call to make your home look “Like it never even happened.”

Emergency Tips

2/16/2021 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

Locals taking care of locals

2/16/2021 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Help for Pabst Homeowners Dealing With Water Damage | SERVPRO® of Houston County

1/20/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Houston County, we will help guide you through the restoration process

No one likes to think about needing water damage remediation services. But millions of American families do.

The number of water damage claims filed by American homeowners continues to grow year after year.

They’re growing independently of other types of claims. For example, the number of water damage claims is growing while the number of fire damage claims have been dropping steadily. The result is that, on average, one in 50 American families deal with the aftermath of water damage every year.

So if you do end up needing water damage help in 2021, you won’t be alone.

Do You Know the Signs of Water Damage?

Homeowners don’t always know how to spot early signs of water damage. If your home has water damage that needs remediation by professionals, you’ll likely notice these signs:

You see wet spots on your drywall. Damp spots on your drywall are a sign of water issues. They may be damp to the touch, or it may appear more like a stain on your wall or ceiling. If you notice this issue, then you should call restoration technicians to come and examine your home.

You realize your windows and walls are warped. Window panes and doorframes will start to warp when they’re damaged by water. If you see warping on an exterior door or window, it’s smart to get it evaluated. Compromised doors and windows can let more water into your home.

You can smell an unusual, musty odor. Smell can be among the first signs of mold damage. And that damage only gets worse as time passes. It’s smart to start the remediation process as soon as you can in this case.

If you’re a Pabst or Perry homeowner, our local teams are here to help educate you about the process and evaluate any damage to your property.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Why Choosing Us for Restoration Will Give You Peace of Mind

1/11/2021 (Permalink)

When you choose a restoration company to work with after you have experienced damage to your home, you are putting quite a bit of faith into whomever you choose. Not only is experiencing water damage, fire damage or storm damage a stressful process, but trusting a company to restore your home to its pre-damaged state can be a difficult thing to do. 

If you work with the right company, however, you can gain serious peace of mind and trust that your home and belongings are in good hands. With our history of customer service, record of immediate action and expertise in a variety of damages, you can trust that your home is always in good hands when you trust us. 

Why Choosing Us for Restoration Will Give You Peace of Mind 

We Have a History of Outstanding Customer Service We are passionate about helping people in the area after they have sustained damage to their home or business, and we make sure that for every job we get called to do, we do our best work. The proof is in the customer testimonials—so many local residents have been thrilled with the quality and speed of service that they have received from us. When you hire us for your restoration job, you can trust that you will get the same outstanding service that our other customers have. 

We Know the Importance of Immediate Action When you discover damage to your home, the last thing you want is to wait around for days waiting on a company to get back to you. Not only is that frustrating when you are in a stressful situation, but it can also lead to the damage becoming even more severe as it sits unattended. We understand how important immediate action is, which is why we provide service 24 hours a day. No matter when you call us, you will be able to get in touch with us and get the restoration process set into motion. 

We Can Handle a Variety of Damages While some damages can be of the simple variety, many of them are far more complex and require a restoration company that can handle multiple specialties. For example, after a fire starts, you will often have water damage in addition to the damage from the smoke, soot and flames. Because we can handle all of these things, we can be your one-stop company for restoration. 

If your home has been damaged, choose us for restoration so you can have peace of mind. Call us at any hour to learn more or get started.

Emergency Ready Profile (ERP)

12/16/2020 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Contact our office today at (478)224-4148 for a FREE Emergency Ready Profile for your business.

SERVPRO of Houston County, is available 24 hours a day, 7 days a week, 365 days a year to assist you in the event of a loss! 

Why Flash Floods Are Such a Risky Component of Storms | SERVPRO® of Houston County

12/2/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Houston County is your local water & storm restoration expert. We will get the job done right, contact us today.

No matter what the situation, if there is severe weather occurring, it is important to prioritize safety and take it seriously—especially if flash flooding is involved. Floods cause the second-highest fatality rate of any weather event in the country, and flash floods are far more dangerous than any other type.

Because of how suddenly they can happen, flash floods are aptly named. People in the impacted areas are rarely provided more than a few moments of notice, and anything from roadway drains to runoff creeks can quickly overflow if the rain is heavy enough. Knowing the facts surrounding flash floods is key to keeping yourself protected.

The Differentiating Factors of Flash Floods

Though different types of floods carry different risks, as a whole, flash floods are the most dangerous due to their speed. Once rain starts, flash floods follow in under six hours, often in as little as three. Flash floods also happen in an extremely localized manner, often hurting urban areas and other places that do not typically have to be concerned with flood risk.

The Hierarchy of Flash Flood Alerts

Anytime there is severe weather, it is vital to pay attention to your local weather station for the most updated alerts possible. Flash floods happen suddenly, so while a flash flood watch indicates that there may be conditions present for a flash flood, when a flash flood warning is declared, you will only have moments to react in many cases. If there is a flash flood emergency issued, move to higher ground immediately.

The Flash Flood Safety Tips to Memorize

Because time is of the essence in the event of a flash flood, knowing the facts about safety is key to make sure you are able to act rapidly. Here are some of the tips everyone should know:

  • When severe weather is possible, stay alert to weather broadcasts.
  • Draft and practice an evacuation plan with your family.
  • Never attempt to get across flooded areas, either on foot or in a vehicle.
  • Limit contact with floodwater as much as possible due to contaminants.
  • Plan your evacuation with multiple routes, as water can block roads quickly.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Holiday Fire Safety Tips to Keep in Mind | SERVPRO® of Houston County

12/2/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Houston County will be here to help.

House fires do not discriminate based on season, but in the winter they are certainly more apt to occur. The Red Cross has reported that the winter season is the time when most house fires occur, in part because they are given more opportunity due to the fire dangers associated with winter activities.

Many people find themselves doing more in the kitchen around the holidays and in the colder months, making cooking fires more likely to occur. Additionally, more people are using heaters, fireplaces and decorations, making heating and electrical fires a possibility. Read on to discover how you can make the most of your holiday season while still practicing fire safety.

Keep Fire Safety at the Forefront of Winter Activities

Keep safe when cooking. Cooking is consistently the catalyst for the highest number of house fires during any part of the year, and winter is no different. Winter often brings about large holiday meals and extra baking projects, giving fires more of an opportunity to begin. Avoid keeping flammable objects near the stove and always be sure you have a fire extinguisher handy in case there are any incidents that occur.

Heat the house with proper precautions. Warming up areas of your home with space heaters or starting a fire in the fireplace is a great way to get cozy, as long as you keep safety in mind. Space heaters should always be equipped with sensors to prevent them from overheating or running while tipped over, and they should never be used on carpet or flammable items. For fireplaces, get your chimney inspected before you use it for the first time each year and be sure you have a grate installed properly to avoid any accidents.

Decorate with care. Adding holiday decorations is a lot of fun, but it should always be done with electrical safety in mind. Electrical and wiring issues cause around a quarter of all Christmas tree fires. Be sure none of your wires are frayed, make certain that you do not overload outlets or power strips and ensure you never leave lights or other decorations plugged in if you are away or asleep.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

Apply Storm Safety to Any Situation | SERVPRO® of Houston County

12/2/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Houston County is available 24/7 and ready to assist you with any storm damage.

When summer weather turns hot and sticky, you can be certain that summertime storms are not far behind. Storms may feel like a routine event during the summer, but thunderstorms can still cause severe damage even when they pop up briefly.

Because you never want to be caught off-guard by a storm, here are some safety tips you can use anywhere you go to stay storm-safe.

Never Be Caught Off Guard by a Summer Storm

Know your options for shelter. When you get the news that a storm is headed for your area, the best thing to do is to seek shelter in an interior room of your house that has no windows until it passes. With these sudden storms, however, this is not always an option. You can take shelter in your car if necessary, just make sure to pull over in a safe area and avoid touching metals or starting the car while the storm is near.

Practice electrical safety. The electrical wiring in a building offers a great vessel for lightning to travel through when it strikes, which can harm electronics and cause fire-starting sparks as well. It is recommended to always use surge protectors on each outlet to lower the risk of this, and if you have time, unplug everything in your home or office before a storm arrives.

Avoid direct contact with concrete. While the structural integrity of concrete structures is unrivaled, they actually are not the safest structure for storms with thunder and lightning. Concrete is typically reinforced with metal rods, and if lightning strikes, these rods can disburse electrical charge throughout the concrete. Sitting on a concrete floor or leaning against a concrete wall can put you at risk for electric shock if storms are nearby.

Stay indoors for at least 30 minutes. While it may feel like summer thunderstorms are over as quickly as they begin, that is not always the case. Lightning strikes can travel across 25 miles and strike a ways away from the center of the storm, so consider setting a timer after the last thunder clap for a half hour to be on the safe side.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Preparing Your Business Through Regular Fire Drills | SERVPRO® of Houston County

12/2/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Houston County specializes in commercial fire restoration.

Owning a business involves taking on a certain level of risk, but through careful planning, these risks can be managed and mitigated. The same is true for the risks that a commercial fire poses to your business—by planning ahead, you can generally reduce its overall impact and get back to business faster.

Increasing your business’ fire safety is important and there are many aspects involved, but the most important thing to implement is a fire evacuation plan for your staff. Planning out your evacuation routes and hosting regular escape drills will keep everyone safer in what could potentially be a life-altering situation.

Keeping Staff Safe With Fire Evacuation Drills

Consult with your local fire officials. There are many places where you can research commercial fire safety, but there is perhaps no better resource than the local fire officials who service your area. Many times, they can pay you an in-person visit to evaluate your building and help you map out the best evacuation routes to pass on to your staff.

Communicate and mark fire evacuation routes. After you have determined the safest and most effective routes for escape, communicate with your staff on how to find them and what to expect from the first drill.

Have fire drills frequently. Though you do not want to have fire drills so regularly that they lose their impact, it is important that they are frequent enough to keep the safety procedures fresh in everyone’s minds. Your specific schedule should be tailored to your business needs, but many owners find that scheduling them quarterly is a great way to make it part of the routine.

Run different fire scenarios. There are many ways that a fire can start that might seem unlikely, but it is important to plan for them nonetheless. To prepare staff for every possible scenario, every fire drill should be different—create different fire starter locations and block different evacuation routes so they can adapt to changing scenarios seamlessly.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Bad Grilling Habits That Are Actually Fire Hazards | SERVPRO® of Houston County

7/14/2020 (Permalink)

There is nothing better than firing up the grill on a summer evening for a dinner cooked and eaten outdoors. While grilling is a great cooking method when the weather is nice, it presents special considerations that should absolutely be taken into account to prevent the risk of fire. 

Because many of us grill often, it can become so routine that it is easy to fall into bad grilling habits, which can put you at a much higher risk for a fire. Considering there are nearly 6,000 grill-related fires a year, breaking your bad habits and being fire-safe is key. 

Bad Grilling Habits That Can Lead to Fires 

Getting lax about grill cleaning. Cleaning the grill is one of the more annoying tasks regarding cooking outdoors, but it is also extremely necessary both for the quality of your food and for your safety. Not only will you be able to control the heat much easier on a grill with clean grates, but you are also clearing out all the grease and crud that has accumulated, which can quickly ignite and cause a serious fire if conditions are right. 

Using lighter fluid on a lit grill. While lighter fluid can be applied to cold charcoal coals in a pinch to expedite the starting process, you should always be extremely cautious when making use of it. Applying lighter fluid to a lit grill—even if the flame is extremely tiny—can quickly create a flare-up situation that can spread to you or anything nearby. 

Not inspecting your grill regularly. While you probably make use of your grill on a regular basis, when was the last time you made sure that everything was working properly? If you have 

a propane grill, it is important to regularly check your tank, your connectors and your lines for leaks, cracks or signs of wear. A gas leak around a lit grill can turn hazardous quickly, creating an out of control fire before you know it. 

Neglecting to keep a fire extinguisher nearby. Even if you are extremely careful about grilling safety every single time you cook, accidents can still happen—and when it comes to accidents around open flames, they can be devastating. Always keep a fire extinguisher nearby when you are grilling, so if there is a flare-up, you can handle it right away and avoid further issues. 

If you have fire damage to your home—regardless of the cause—we are here to help. You can get in touch with us 24/7 for a rapid response from our expert fire technicians today.

Where Water Damage to Wood Floors Might Begin | SERVPRO® of Houston County

7/14/2020 (Permalink)

If you have wood floors in your home, you understand the importance of protecting them from moisture as much as possible. While a simple spill will not lead to damages, if you have a leak or other issue at play, over time, it can wreak havoc on your beautiful flooring and cause warping, expansion and even mold and mildew growth. Understanding what causes this and where to look for damage can help you make sure your flooring is protected. 

Where Water Damage to Wood Floors Can Originate 

The first step to treating water damage to wood floors is determining where the damage is originating from. The occasional spill will not cause serious damages, and most signs of damage are due to moisture that persists as time goes on. 

If you notice damage on your wood floor, check the following places: 

Around windows or doors.? If you have older windows or doors that are not sealed properly, it is possible that the water is seeping in around the framing. In this case, you will likely notice water damage indicators on the drywall around the external opening as well as the floor underneath. 

Around your radiators.? If your home uses radiator heat, it is possible that one of these could be leaking water directly onto your wood floors. Since all the radiator components are visible, this should be fairly simple to check. 

Around water lines.? If it is not either of those issues, it might mean that there is a hidden issue at play. Because water lines run to your refrigerator, dishwasher and laundry machines, if your water damage is located around any of these appliances, you likely have an internal leak that is causing damage to your floors. 

Around areas with heavy plumbing. ?Any part of your house that has water lines or plumbing pipes in the walls or ceiling may be able to cause damage to your wood floors. While you will likely also notice damage to drywall or your ceiling if this is the case, depending on where your leak is originating, you may notice it on the floors before anything else. 

If you have water-damaged hardwood in your home, we are here to help! Contact us today to learn more about our water restoration services and how we can help you today. 

Examining Your Commercial Policies Ahead of a Disaster | SERVPRO® of Houston County

7/14/2020 (Permalink)

Disasters can happen suddenly and probably occur more often than you realize. In 2019, the losses from natural catastrophes reached $150 billion worldwide, and that does not include other emergency types that could impact your business, such as fires or localized floods. 

Making sure your business is prepared is not something you want to leave until after a disaster strikes. We recommend that every business put a disaster preparedness plan in place well before they need it, and part of that is checking your insurance coverage to make sure you are protected. 

Below, we will walk you through some considerations to keep in mind as you do this and point out some additional policies you can add to your general commercial insurance. 

A Guide to Insurance Options to Protect Your Business From Disasters 

General Property Insurance General insurance is the first thing you will want to assess when you evaluate your coverage. You will want to be sure both your building and its contents are insured for their current replacement value instead of what it was assessed at when you got your policy. For certain items, there may be specific exclusions written into your policy. 

Flood Insurance One of the main exclusions to be aware of with general commercial insurance is flood coverage. In most cases, a standard commercial policy will provide no coverage to flooding damage, so this is a policy you will want to consider adding to your portfolio. Even if you are not in a known floodplain, it may be better to have the coverage just in case. 

Business Interruption Insurance Another thing that is often excluded from a general policy is the income you will lose while being closed for repairs to your building. This interruption of income can be catastrophic for businesses operating on tight margins, but if you purchase business interruption insurance, you can receive some compensation in the form of estimated revenue for the duration of the closure. 

If your business is damaged in a disaster, we are here to help you! You can get in touch with us 24/7 to receive a quick response from our expert restoration technicians. 

We Can Handle Multiple Types of Restoration for Your Home or Business | SERVPRO® of Houston County

6/8/2020 (Permalink)

If you have damage to your home or business, finding a restoration company as quickly as possible is probably at the forefront of your mind. While it is understandable that you will want to make a fast decision, you should also make sure that you are making the best decision for your needs. 

After a fire, flood or storm, there is often more than one type of damage present that your restoration crew will have to contend with. That is why we always recommend working with a company that is a leader in all types of damage restoration and follows the guidelines of the Institute of Inspection Cleaning and Restoration Certification so you can be sure that no matter the situation, your damage will be restored to its previous condition. 

Here are the types of damages we handle: 

Residential and Commercial Fire Damage 

Fire damage can be nuanced and there are no two situations that are identical. After a fire, you will typically experience damage from smoke, soot and charring, but you will also often have to 

contend with water damage from the fire being extinguished and even some reconstruction if the fire has compromised the structural integrity of your home or business. The good news is, we can handle all of this from start to finish so you can be certain your damage is taken care of. 

Residential and Commercial Water Damage 

Water damage can come from a variety of places, such as a clogged drain, a burst pipe or a weather event. When we are called to the scene of water damage, we can quickly evaluate the extent of the damage and what classification of water is present, and then move in our commercial dryers and dehumidifiers in to get the moisture out. 

Residential and Commercial Storm Damage 

Storms can be terrifying events and cause extensive damage to your home through various means. Water damage, wind damage, hail damage and even fires can be common after storms—but because we can handle all of these things at one time, you can count on us to quickly and comprehensively respond to your storm damage and begin taking action. 

If your home or business has been impacted by fire, water or storm damage, you can count on us to handle it all! Contact us today to learn more. 

Making Sure Your Business Is Practicing Fire Safety | SERVPRO® of Houston County

6/8/2020 (Permalink)

If you own your own business, you likely already understand the importance of protecting your investment through smart business decisions—but have you considered how suddenly a fire could set your business plans back? Fire is one of the most frequent types of damage to businesses, and while it will typically be covered by your commercial insurance policy, practicing fire safety from the start can reduce your chances of ever experiencing a fire at all. 

How to Increase Your Business’ Fire Safety 

Be Sure You Are in Compliance With Local and National Fire Codes While every business will have different fire codes to adhere to depending on the business or industry, making sure you are paying attention to the fire codes in Houston County in addition to the OSHA regulations is a great place to start for fire preparedness. These codes will detail important components of fire preparedness such as the number of fire extinguishers, frequencies of inspections and other specifics that can keep you and your staff safer. 

Train Staff on the Use of Fire Extinguishers If it is safe to do so, extinguishing a fire can ensure that the flames do not begin to spread and get out of hand. If all of your staff knows how to use a fire extinguisher and extinguishers are located throughout the building, the chances of having a fire extinguished before it causes more 

serious damage is much higher. Hold a safety seminar to make sure your staff are well-acquainted with the locations of the fire extinguishers as well as how to use them. 

Be Cautious About Common Fire Starters While the fire safety concerns for commercial properties are often different from those of a residential one, some of the same rules apply. While your business may not have to worry so much about a cooking-related fire breaking out, you will likely need to be extra careful regarding the correct usage of extension cords and not overloading power outlets. Understand the fire starters that your business might be specifically at risk for so you and your employees can be cautious regarding them. 

If your business experiences fire damage, we are here to help. You can get in touch with us any time to get your restoration process started. 

All About How Lightning Strikes Are Formed | SERVPRO® of Houston County

5/28/2020 (Permalink)

There are quite a few ways that thunderstorms can cause damage, but perhaps one of the most
dangerous and most misunderstood ways is via lightning strikes. We wanted to take the time to
go over what lightning is, when it occurs, where it strikes and what damage it can cause to your
property so you can be aware and prepared.

What Is Lightning?

Lightning is an electrical spark on an atmospheric level. It occurs when there are positive and
negative charges between clouds, in the air or between the clouds and the ground. When this
charge builds past a threshold, there is a sudden discharge of the electricity—which is what we
see as a flash of lightning. The lightning’s goal is to balance out the atmospheric charge, which
is why it will strike an object and travel through it to the ground. After this, the charges are
balanced until they begin building up again.


When Does Lightning Occur?
Lightning occurs every time there is a thunderstorm! All thunderstorms have lightning because lightning is actually what produces thunder. When lightning strikes, either between clouds or toward the ground, the force creates the loud crack we know as thunder. Thunder can be heard as far as 25 miles away from where the lightning strike occurs, which is why you can sometimes hear thunder without ever seeing a lightning strike.


What Do Lightning Strikes Target?
There are quite a few myths regarding where, what and how often lightning strikes during
thunderstorms. It is true that lightning will generally target taller objects—that is why skyscrapers generally have lightning rods and one should never seek shelter under a tree during a storm. However, because lightning is simply looking for the most simple path to reach the ground, lightning can really strike anywhere, including in the same place more than once. It will seek out any place an opposite charge builds up in order to ground itself and release the atmospheric charge we mentioned earlier.


What Property Damage Can Lightning Do?
Lightning can cause significant property damage if it strikes your home. Not only can it lead to
power surges as it travels through your outlets, but it can also cause fires later on if it damages
electrical wiring within the walls. It can also cause combustion when it strikes as it is hot enough
to set wood and building materials on fire.

If your home has been damaged in a storm, we are here for you. Get in touch with us any time
to be guaranteed a quick response.

Creating a Fire Evacuation Plan That Works for Your Family | SERVPRO® of Houston County

5/28/2020 (Permalink)

Creating a fire evacuation plan is one of the best things you can do to boost your household’s
fire safety. Once flames begin to spread, you often only have one to two minutes to escape from the home, so ensuring you and everyone in your household can execute an evacuation in this
time is a great tool to keep everyone safer.

When you make a fire evacuation plan, it is important to tailor it specifically to your situation and your home’s unique features. Every household will have different considerations, which is why considering these details and scheduling regular drills of your evacuation plan is so important.


Creating a Fire Evacuation Plan Specific to Your Household


Consider any specific needs for members of your household. If everyone in your household
is able-bodied and in a middle age range, you may not have anyone that has specific needs to
consider when evacuating. However, if you have very young children, persons with disabilities,
older adults or pets, it is important that you create your plan with these household members in mind. Make sure everyone (and every pet) who may need assistance getting out of the home
has an evacuation buddy who can check on them and get them to safety.


Be sure each room has two exits.

For single-level homes, this is an easy rule to follow. However, when dealing with homes that have multiple stories, this might be more difficult to obtain. Consider storing safety ladders in each upstairs room of your home so that escapees
can utilize a window if the door is blocked by flames, and make sure every window can be
opened to the outside.


Think about the specific layout of your home.

While a fire could start anywhere, it is
important to identify areas where one is more likely to occur so you can be certain you can
evacuate regardless of the scenario. Kitchens are the most frequent place that fires occur, but
also make sure you plan for garage fires, fireplace fires or candles igniting the area around them as well. Be sure that regardless of where the fire breaks out, your rooms are set up in a way that allows you a clear path to one or more exits in the room.

If you have fire damage to your home, you can count on us to help. Get in touch with us at any
time to learn more about our fire restoration process.

How to Deal With Storm Damage to Your Home | SERVPRO® of Houston County

5/28/2020 (Permalink)

Severe thunderstorms can cause serious damage to a household and are an alarming event. If
you sustain damage to your home from a storm, staying safe, preventing additional damage and
working with your insurance and restoration provider are all important keys to handling the
issue.


Here are some tips for dealing with storm damage to your home:


Prioritize your safety above all else. While you will want to inspect your home as quickly as
possible in the aftermath of a storm, remember that safety will always need to come first. Watch
out for common hazards such as shattered glass or splintered wood strewn across the ground,
and always assume that downed power lines are active and avoid them entirely. If you smell
gas or suspect a gas leak, shut off the main gas line and alert your provider right away.


Do an assessment and prevent additional damage. If it is safe to do so, perform an initial
assessment to see what the extent of the damage is. The roof is the most likely spot damage
can manifest, but broken windows, torn siding and damage to outdoor appliances are also
common. Be sure to board or tarp up any areas that are exposed to the elements to prevent
additional damage from occurring while you wait on your insurance company.


Alert your insurance provider. Every claim process is different, so getting in touch with your
insurance provider once you determine if you have damage is key. In some cases, you will not
be able to begin cleanup until after they send an adjuster out to you, so it is important you know
the policy in order to prevent the accidental nullification of your claim. If you are not sure if the damage repair will total more than your deductible, they can help you work through that and help you determine if pursuing a claim is worthwhile.


Work with a qualified restoration company. Unfortunately, scams are extremely common
following disasters. Individuals posing as contractors will often move through an area,
demanding deposits or personal information to start the restoration process. In order to be sure
you are not falling victim to these shady business practices, work with a company that is a
trusted restoration leader in your area instead.

If your home has been damaged in a storm, we are here for you. Contact us at any time to
report your damage and receive a rapid response.

Key Elements for Your Business’ Disaster Plan | SERVPRO® of Houston County

5/7/2020 (Permalink)

If you own a business, developing a disaster plan is a vital part of making sure you are covered in case an emergency were to arise. Not only will having a plan in place keep you and your staff safer in an emergency scenario, but it will also keep everyone informed and help you reopen your doors quickly once you recover. Making sure your plan has a few key elements can help you be certain that you are fully prepared. 

A Clear Path for Evacuation and Staying Put Depending on the type of disaster you are facing, it may be necessary to evacuate while other disasters may necessitate staying in place. To be fully prepared for whatever situation your business faces, it is important to have a procedure in place regarding both of these things. 

Make sure that you have well-marked evacuation routes in the building in case employees must leave suddenly in the event of a fire or flood, and practice evacuation drills frequently so everyone knows what to do. In the event that you must stay put, pack an office emergency kit with enough food, water and medical supplies to sustain you and your staff until official help arrives. 

A Communication Strategy for Management and Employees In the event of a disaster or emergency, there will likely be a lot of confusion from staff regarding what this means for the business and their livelihoods. Making sure that you and upper management have a strategy for communicating with staff will help you (most importantly) ensure everyone is safe, communicate pertinent information and keep any rumors at bay. 

A Clear Outline of the Recovery Process For business owners, your livelihood is likely on the line if your business has an unexpected closure—therefore it is recommended that you have a recovery plan in place in advance so you can expedite your time to reopening. 

Make sure you are aware of how to start recovery, including knowing your insurance information and what commercial restoration company you will be using to take care of the damage to get your doors reopened as quickly as possible. 

If your business has experienced a disaster, you can count on our restoration services. Contact us today to learn more about our commercial restoration process. 

We Have a Water Removal Plan Homeowners Can Count On | SERVPRO® of Houston County 

5/7/2020 (Permalink)

If you have sustained water damage, setting the restoration process in motion immediately is the best thing you can do. We understand just how important this is, which is why we guarantee a quick response. When you call us for water damage, we will dispatch a team to you, who will assess the safety of the scene and then move immediately into our water removal plan to prevent more damages. 

Here is how that works: 

A Pack Out Service for Your Belongings If the water damage to your home is extensive, we will be able to provide you with packing and moving assistance for your belongings. This will help you get your belongings to a location that is dry to prevent further damage to them, so you can trust that your items are safe. 

Emergency Water Removal We understand the importance of removing moisture as soon as possible, which is why we make it a high priority once we determine that the scene is safe for our technicians to enter. We have powerful, submersible pumps in addition to our industrial-strength wet vacuums that we will use. This is how we are able to reduce the time it takes for your area to dry and prevent additional water damage and mold and mildew growth. 

Inspection of the Flooring and Drywall After removing the water, we will do an additional inspection to determine the damage that is done to the surfaces of your home. We will inspect the floor to determine if any floor coverings or carpet must be removed in order to make sure the subfloor is protected, and determine how much damage there is to the drywall in case it is in need of patching. 

High-Tech Moisture Equipment Monitoring We have invested heavily in the equipment we use for water damage jobs so we never have to merely guess about how much damage is present. We have moisture detectors, hygrometers and other methods of determining how saturated the area has become with moisture, and we have infrared cameras to detect water damage behind walls, ceilings and other surfaces. This means that you can trust that when we restore your home, we are restoring every aspect that has been impacted by the moisture. 

If you’ve experienced household water damage, you can count on us. Contact us at any time to learn more about our process. 

What Types of Damage Can Thunderstorms Cause to Homes? | SERVPRO® of Houston County 

5/7/2020 (Permalink)

Thunderstorms are one of the more dramatic weather events, and they certainly make themselves known through the crashes and bright bolts of lightning. With all the chaos, you might wonder exactly how these storms can cause damage to your home so you can be aware of what to watch out for. 

There are several ways that a thunderstorm can lead to issues around the house, including lightning damage, flood damage and the development of water leaks. Being aware of what can happen is the best way to keep yourself and your home safe and damage-free when the next band of storms rolls through. 

Lightning Damage Thunderstorms are caused by electrical charges in the air, which produce the lightning and thunder we can see and hear—meaning every thunderstorm brings the potential for lightning damage as well. While many lightning bolts will strike from cloud to cloud, the ones that strike the ground can cause serious damage to buildings. Lightning that strikes on or near a home can send an electrical current through the wiring, which can lead to surges to electronics and even electrical fires within the walls. 

Flood Damage Floods can be caused for many reasons, but typically flash floods are caused by sudden, heavy rainfall that overwhelms an area, and they can cause serious damage. Flash floods are a big concern after thunderstorms because they can overwhelm any area—not just one that is considered vulnerable to flooding in general. They also often catch people off guard, so it is important to always tune into your weather radio if flash flooding is a possibility. While the physical damage they cause can be devastating, they can also be dangerous. 

Water Leaks Leaks around the house are extremely common after heavy rain, as the moisture can work its way into small vulnerabilities that homeowners were not aware of. Check your roof after every big storm to look for missing shingles, as that may be an indicator that there is a leak underneath. Also check around windows and doors to ensure their seals have held up and be sure there is no pooling water in your gutters or around your foundation. 

If you have received storm damage to your home, you can count on us to help. Contact us today to learn more about our storm damage restoration process. 

Weather Emergency

4/20/2020 (Permalink)

Whether it is a Category 5 hurricane or a bad thunderstorm rolling through, home owners should be prepared for any storm.

Take safety precautions

Any type of heavy winds can cause roof shingles, natural debris, or unnatural debris to occur. After the storm is over, take precaution when going outside because there could be debris such as nails, sharp wood, or other potentially dangerous items that are around your home.

Photograph the damage

If it is major or minor, take pictures IMMEDIATELY. You may not realize that something damaged your home until after you have moved it, so take pictures just in case (there is always the delete button). Insurance companies will need to see before pictures of the damage.

Contact your insurance company… and SERVPRO!

A homeowner must call their insurance company so an adjuster can be sent out to examine the damage so payment can be made. Don’t forget to call your favorite restoration and mediation company, SERVPRO of Houston County. We work around the clock to ensure happiness from our community! We will send a team out as quickly as possible to begin work for your home if disaster strikes!

Storm Damage

4/20/2020 (Permalink)

If you have ever had a weather related emergency, such as a flood, tree fall, pipe burst you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when you’re gotten to.  If you have not had a weather or event related issue at your home or business, good.  If you ever do, here’s a few things to keep in mind:

1)     Everyone you reach out to, whether a plumber, tree company or SERVPRO wants to help you and as quickly as possible.

2)     When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common.  In other words, if your pipes freeze when the temperature drops from 40 to seven over a 24 hour period, the same thing is happening all around you.

3)     Immediate response resources in an area are always limited.  Your plumber of 15 years can not hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done, and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! 

Whether its factory fire, burst water heater or a tree on a house, We are Ready for Whatever Happens and Are Always Here to Help!

When dealing with water damage, immediate action is crucial. Contact SERVPRO of Houston County for prompt & dependable service.

4/17/2020 (Permalink)

interior wood floor partially submerged in water Our Proven 6-Step Water Damage Restoration Method | SERVPRO® of Houston County

Discovering water damage has invaded your home is disappointing, but taking action right away is the most effective response.

That is why we are here 24 hours a day, so you can call us whenever you need to in order to report the damage and begin restoration. This is how our method works:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
We are here 24 hours a day, so you can call us at any time to talk with one of our highly trained phone operators and fill us in on the details of the damage. With this information, we will assemble a response squad and get to you as soon as we can.

2. Inspection and Damage Assessment
Upon arriving at your home, we will immediately assess the area for any present safety hazards and address them to create a hazard-free environment. After that, we will do a full inspection of the damaged area to create a restoration plan for your situation.

3. Moisture Extraction
Allowing standing water to sit unattended is one of the biggest culprits of auxiliary damage after water moves in, so we get excess moisture out fast. We have a fleet of equipment to move hundreds of gallons of water at a time out of your home.

4. Dehumidifying and Drying
Once the excess moisture is removed, we will begin to pull moisture out of the air and surfaces with our dehumidifiers and drying tools. We want to do this quickly as mold can rapidly begin to grow if this moisture is not addressed.

5. Cleaning Belongings
After we have dried and dehumidified your air and belongings, we will clean and sanitize everything that has been impacted. Water damage can contaminate objects and lead to foul odors, so we take this precaution to make sure your home is safe.

6. Restoration and Repair
When you call us for restoration, you can be confident that we are with you every step of the way—including for cosmetic repairs that need to be done to restore your home. We can add new drywall, do paint work and any other finishing touches to truly restore your impacted areas.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

If you’re experiencing any water damage from flooding, SERVPRO of Houston County is available 24/7 to assist you with any repairs.

4/13/2020 (Permalink)

three large houses in a neighborhood with home and street flooded Recovering With Safety in Mind After a Flood | SERVPRO® of Houston County

There are many things that can cause a flood to occur, and even areas that are landlocked are not fully immune from their impact. Many people falsely assume that a flood could never happen to them, but we recommend that residents have a plan in place no matter where they live. This will help you know exactly what to do and how to do it safely to expedite your flood recovery process and begin your return to normal.

Tips for a Safe Flood Recovery

Avoid further safety hazards. For those who have had to evacuate their areas due to a flood, the desire to return home as quickly as possible is strong. However, wait for your local officials to state that it is safe, as floodwaters can hide many hazards that can be dangerous or fatal.

Air out the home. Floodwaters are not the only thing that can cause damage during a flood, as mold can begin to grow quite quickly after the moisture sets in. Because mold thrives on stagnant air, increasing air flow can lessen the likelihood that it will be able to take hold and begin causing damage, so open doors and windows if it is safe to do so. This has the added benefit of keeping the air healthy for anyone in the home working on the cleanup process.

Document the damages. You will likely want to begin improving your home and salvaging your belongings right away, but before you do so, take some time to document everything that has been damaged. Make a list of items and take ample pictures, which will serve both your records and the insurance company’s if you are able to file a claim.

Contact your restoration and insurance companies right away. If you have coverage through a flood insurance provider, you should alert them of your damages right away. From there, you can call us 247 so we can work with your insurance company to get your restoration done as quickly as we can.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

SERVPRO of Houston County - Locals taking care of locals

2/25/2020 (Permalink)

SERVPRO of Houston County is more than a business - It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl Perazzola since 2011. Carl is a huge family man with his wife Lorraine and their four children.  They live, work, eat and shop in Central Georgia, so they make sure to take care of each customer as if they are family.

Carl became an Corporate Trainer for SERVPRO Industries, Inc. in 2008 and was responsible for SERVPRO franchises all over Georgia. Carl and his team are committed to ensuring all the customers in the Houston County area are treated like family and that each job is successful and up to the SERVPRO standards. 

Our franchise also offers continuing education classes for agents and adjusters each year.  Please contact us for further information.

Call SERVPRO of Houston County day or night, 24 hours a day at (478) 224-4148 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

Emergency Tips

2/25/2020 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

Fire Safety

6/17/2019 (Permalink)

Outdoors fires are absolutely beautiful especially in the fall. The air is crisp and being outdoors is a fall favorite. When creating a fire outdoors, you definitely need to consider the environment surrounding the fire. Whether you are near your home or in a national forest, you want to ensure the fire will not burn the area. Here are some tips to keep your home and our nature areas safe.

  • When selecting a fire pit location make sure you are at least fifteen feet away from tent walls, shrubs, trees, or anything that might catch fire.
  • Make sure the pit area is level and clear of debris.
  • Make sure the wind spot you have chosen is calm.
  • Dig your pit about one foot into the ground and circle the mouth with stones.
  • Always remember to check with your campsite or the U.S. Forestry Commission to see if you are allowed to have a fire at the time you plan on camping.
  • Make sure that any fire you build is kept low and out of the wind. This will help keep the embers down.

Never for any reason leave a fire unattended or hot. Make sure you pour water on the fire until it stops hissing.

Common Indoor Mold

6/17/2019 (Permalink)

Common Indoor Mold: Cladosporium, Penicillium, Alternaria & Aspergillus

Here in the middle Georgia area, we have the ideal climate for mold to develop and thrive. Since mold can start to develop in as little as 48 hours after water damage, it is imperative that any damage due to a fire, flood, broken water pipe, or leaky foundation be cleaned up promptly and properly. This cleanup will help you avoid significant property damage to your Conroe and The Woodlands home due to mold.

After Spring storms and summer showers, comes the damp, and moisture forecast, and the result of mold infestation is high. It is important to address any signs of mold immediately and correctly. Homes in our area are often affected by mold in bathrooms and basements,  mold can develop anywhere in your home, especially if you have experienced any type of flooding. 

Mold spores spread through the air, so even areas that were not directly affected by floodwaters can soon become home to serious mold infestations. Mold is often found in air ducts, which can cause it to spread quickly. SERVPRO of Houston County is always ready to help you restore your home after a water damage or in the event of mold.Time is of the essence: the longer you postpone cleanup, the longer the mold remediation process, the more expensive,  and more inconvenience for you and your family.

If you are starting to see or smell mold in your home, a thorough cleaning and disinfecting is required, and the sooner the better. Mold has the potential to cause health effects, so cleanup should be conducted with proper protective clothing, masks and gloves. Bleach and water should be used to kill the mold in all affected areas. Scrub the solution into the area, rinse, and dry thoroughly. If saturated drywall and insulation was not removed after storm damage, you likely need a thorough evaluation by a professional emergency water damage restoration team.

Water damage that was not properly remedied prior to rebuilding may have caused mold to start growing behind your new walls or under your new carpeting. If the structure of your home was not properly disinfected, dehumidified, and dried, mold may be thriving. Your local SERVPRO of Houston County teams see this frequently. In a rush to make properties habitable, steps are often skipped, leading to mold infestations. If you believe you have mold growth from recent floods or other water damage, call us immediately. We can quickly help you identify problem areas and start the mold remediation process.

Our mission is to help our neighbors, friends, and community members quickly recover from damage caused by natural disaster, fire, sewage backup, or other events. Regardless of the size or type of damage, we can quickly respond and start the evaluation and investigation into the cause, as well as the best way to restore your property  to its original state. Call us today at (478)224-4148, we work directly with insurance companies and carriers to help relieve a portion of the burden of the rebuilding process in order to make your loss "Like it never even happened."

Mold Facts

6/17/2019 (Permalink)

While developing, mold forms multicellular filaments called hyphae and adopts single-celled growth habits called yeasts. A large taxonomically diverse number of fungal species exist that can grow on the inside of your Nashville area home.

As the tubular branching mycelium threads over a contact surface, fluffy white threads begin to cover various surfaces found on your property. Mold damage occurs as these microbes systematically produce new colonies, becoming more and more visible to the human eye during the late stages of its life-cycle. Mold causes various stages of biodegradation to natural materials used to construct your home. Often leaving you and your family exposed to pathogenic molds that produce inhalable toxic compounds. There are thousands upon thousands of known mold species, making discovering the type of mold existing in your home useless.

The kind of mold that exists makes no difference whatsoever in how SERVPRO approaches treating the growth found in your home. Our technicians use a variety of strategies based on the extent of exposure that exists, using containment and control methods to stop the spread in its tracks, preventing further growth. Although mold plays a major role in our planet's ecosystem, having it in your home can produce unhealthy results. Therefore, at the first signs of mold growth in your home, it is important to contact a licensed, qualified professional, like those offered at SERVPRO, for help.

Attempting to mitigate or remove mold alone can result in additional growth or additional exposure that you want to avoid. SERVPRO can help you regain control over your home’s indoor environment, and drastically improve the quality of the air that you breathe. Remember, the longer you take to act the longer mold has to develop. Given enough time, many species of mold adjust to various living conditions, surviving in harsh conditions including extreme cold, highly acidic solvents, anti-bacterial, or even within petroleum products.

Obtain professionally certified mold remediation services by calling SERVPRO of Houston County today. We are here to help members of our community when you need us the most (478)224-4148.

Mold vs. Mildew

6/17/2019 (Permalink)

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? 

Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? 

Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

What to do after a fire...

6/17/2019 (Permalink)

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

  1. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  2. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale but having them properly processed rather than stolen can be helpful for insurance purposes.
  3. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.
  4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Here at SERVPRO of Houston County we will always put our customers first.

Emergency Tips

6/17/2019 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

How we can help with water damage?

5/6/2019 (Permalink)

If water damage does occur in your home, immediately call SERVPRO of Houston County (478) 224-4148 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss. If you or someone you know succumbs to any type of water damage, give us a call to make your home look “Like it never even happened.”

We're Ready....Are You?

5/2/2019 (Permalink)

If you are a commercial or residential property manager or condo association member, you should be dreading the swirly wind emoji on the accuweather app every bit as much as the single and negative termperatures we face this weekend.

Here are a few remiders from SERVPRO of Houston County...

Make random inspections of heat and air units, particularly those with external access.  Specifically, look for insulation that has settled and no longer covers pipes as intended.  

Reinspect any plumbing or external work to make sure proper installation is in place and that there are no vents where cold air can blow in.

Check doors, windows and heat in vacant units.

Remind tenants of protocol for reporting any water situation and not to ignore any signs of water intrusion or leaking.  Let them know you are prepared for anything that happens.

If you have vacancies, you should consider relocation options for renters in the event there is displacement. 

Make sure your on-call crews are ready to roll and that there is back up.  There should also be clear protocol for structural emergencies that includes calling our TEAM of Experts at SERVPRO of Houston County for all your water, fire, or mold remediation needs!

An invaluable tool offered by SERVPRO is an Emergency Ready Plan (ERP), please visit our blog to find more information on this free service and how your commercial properties can benefit by being prepared for "whatever happens!"

We are available 24 hours a day, 7 days a week, 365 days a year!

CE Classes

5/2/2019 (Permalink)

A few times throughout the year, SERVPRO of Houston County offers continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields, or to just be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Bio- recovery procedures. Our most recent job was at a local home where someone passed away due to an self inflicted gsw.  This has proved to be a very informative class for all that attend.

If you would like to learn more about our Continuing Education schedule, please call the office at (478) 224-4148 or send us an email to howell.SERVPRO@gmail.com  to be put on our alert mailing list.

Grilling Time!

5/2/2019 (Permalink)

Spring is finally here, and it is time for grilling out with friends and family again. Grilling can become dangerous quickly. Leaving the grill unattended, improper cleaning grease or fat, placing the grill near combustible items can cause serious injuries to a person or property. Listed below are some tips on grilling safety.

  • Gas-fueled grills account for 4 out of 5 grill fires.
  • Choose a safe location for your grill.
  • Only grill outside.
  • Teach children grills can be dangerous and to be careful around a grill.
  • Remember how to properly clean your grill after use.

Grilling can be a fun time to gather around and share stories over hot dogs and hamburgers. SERVPRO of Houston County assures consumers that if you fall victim to damage to your home due to a grill, we will be there to serve you.

Emergency Ready Profile (ERP)

5/2/2019 (Permalink)

As many as 50% of businesses may never fully recover following a disaster, according to industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water, fire, sewage, and mold damage can affect your business.

Contact our office today at (478)224-4148 for a FREE Emergency Ready Profile for your business.

SERVPRO of Houston County is available 24 hours a day, 7 days a week, 365 days a year to assist you in the event of a loss! 

Small vs Large Mold Colonies

3/28/2018 (Permalink)

Mold damage is hard to remove no matter what species is growing in what quantity, but make no mistake, there are major differences between our treatment of small mold colonies and large ones. Everything from the machines we use to the safety precautions we take can vary depending on the size and intensity of the mold colony in question. In any case, SERVPRO makes sure to fully quarantine and treat the affected area, with measures appropriate for size and spread of damage. 
 
Small Patches 
Small areas of mold damage in a commercial Warner Robins structure are generally relatively easy for us to deal with, although you should still never attempt to remove it yourself. Mold is potentially dangerous, and without thorough sanitation measures, can easily be spread when a cleaning attempt is made. For small patches of mold damage, we first set up a quarantine, preventing the mold from spreading outside of its immediate area. This quarantine may be in just a small corner or an entire room. After this, we begin setting up drying and sanitizing machines and processes, killing off mold and preventing further spores from growing. For some cases, a business may be able to continue as usual while a small section is quarantined. 
 
Large Patches and Extensive Damage 
When the mold has had a chance to grow out of hand, it often requires a larger quarantine (containment) and temporary closure of business. Large mold colonies can spread their spores by air, meaning HVAC systems must be cleaned out and other areas of the structure must be carefully examined for mold damage and propagation. Additionally, high volumes of gas and spores produced by these colonies can create greater health risks. Large mold colonies also often have sister colonies in hidden places such as behind walls and above ceilings, making containment and full evaluation a much longer and more difficult process. From protecting your merchandise, customers, and employees to offering excellent service, we can un-intrusively deal with mold remediation. 
 

SERVPRO of Houston County has the equipment and training to handle commercial mold damage of all sizes and intensities. For our fast and reputable service, give us a call at (478) 224-4148.

Local Business Survives from ERP

3/28/2018 (Permalink)

We recently helped out a local business with a water damage case. Luckily for this business, they had already contacted us prior to the damage in regards to our Emergency Ready Profile. The ERP is an immediate plan of action in case of an emergency. It allows for whoever is at the business to know what to do, when to do something, and who to call in advance so the disaster can be at a minimum. The business knew exactly where to turn off the water. In addition, it had the list of phone numbers in importance to begin making the phone calls so restoration can begin quickly. We love when a local business profits from our ERP. If you have any questions concerning how to get your business an ERP, please give us a call at (478) 224-4148.

Cleaning Carpets after a Water Leak

3/28/2018 (Permalink)

Remove water as quickly as possible by using a wet/dry vacuum system. Use fans to speed up carpet drying process. Sometimes the floor can seem dry when it is actually not. When it feels dry to the touch, keep the fans going for at least another week. The next step would be to use a dehumidifier to reduce humidity in the room. Once the humidity level is low in the room, you want to steam and clean the carpet. This is mainly to just deodorize the carpet so a scent is not left. Lastly, you want to clean the walls, baseboards, and furniture. If this was water due to a storm, the areas water touched needs to be clean since it could contain bacteria. Of course you can always call SERVPRO of Houston County at (478) 224-4148 if you feel like your cleanup is bigger than you can handle. Our IICRC certified technicians will clean your home as if it were their own!

Water Damage

3/28/2018 (Permalink)

Water damage can occur from mother nature visits such as hurricanes or thunderstorms to pipe bursts, foundation or roof leaks, septic tank issues, and much more. Either case, a homeowner should call a restoration company to help with proper clean up. When it is contaminated water such as a septic tank issue, homeowners are in the danger zone for viruses and bacteria growth. In this case, you want to call a restoration company immediately so there is little risk of exposure to dangerous bacteria. Regardless, a homeowner could experience mold growth very quickly if the water is left after 48 hours. If you encounter ANY type of water damage, you first want to stop the cause of the water damage. Example, if your toilet is over flowing, you want to stop water flow to the toilet, then call SERVPRO to come out and conduct the clean-up. A homeowner would then need to call their insurance company about the issue. Do not forget to document each step with pictures and notes so you can remember who you talked to and what was said. We will be there EVERY step of the way to ensure you get your home fixed like it never happened.

SERVPRO of Houston County is here for your water damage restoration needs. From natural disaster such as a hurricane to septic tank issues, we will be there to help with the entire process. 

Remove Mold before you Paint

3/28/2018 (Permalink)

First Step: Remove the mold. If you attempt to just paint over the coloration of mold, it could aid in the growth of mold. Some paints are basically food to mold. So you need to kill the mold before painting by using a cleaner that can sink into the surface.

Second Step: Begin painting with a primer. Wait after cleaning the wall until it is COMPLETELY dry because any moisture left on the wall can feed the microbial spores- if any was left. Begin priming with an acrylic primer that consists of mildewcide. Next chose a primer that is a latex stain- blocking primer because it can create a shield from moisture.

Third Step: Paint your walls. Finally, you paint your walls in a normal manner to ensure you love the look of your new walls!

Overall, we highly recommend having a specialist come out to your home to inspect the possibility of microbial growth. Microbial growth is dangerous to have in your home to breathe in the bacteria it contains. If you believe you have mold growing in your home, call us at (478) 224-4148, and we will send a team out to inspect your home.

Avoid using Bleach to kill Mold

3/28/2018 (Permalink)

Most homeowners assume that when mold spores appear on your walls, you should clean the area with bleach. This is very wrong. Bleach mostly consists of water. Water encourages mold growth. In addition, by putting bleach on the microbial growth, it only takes away the coloration of the spot. This could be interrupted as the end of the mold growth. When mold spores are being removed, the person should kill the mold from the root. Bleach only removes the appearance of mold. Bleach is for any material that is hard or a non-porous surface. This being said, mold grows on surfaces that are considered porous. So when bleach is poured onto a moldy surface, it is absorbed very easily which leaves a residue on the surface that is like a welcome mat to mold. This results with microbial growth to increase rapidly. Overall, if you believe mold is growing in your home, don’t hesitate to call us for any tips on how to remove the mold in the proper way. If you want us to come out to your home, we will do that as well so we can make it look “Like it never even happened.” Call us at (478) 224-4148.

Fire Safety

3/28/2018 (Permalink)

Outdoors fires are absolutely beautiful especially in the fall. The air is crisp and being outdoors is a fall favorite. When creating a fire outdoors, you definitely need to consider the environment surrounding the fire. Whether you are near your home or in a national forest, you want to ensure the fire will not burn the area. Here are some tips to keep your home and our nature areas safe.

  • When selecting a fire pit location make sure you are at least fifteen feet away from tent walls, shrubs, trees, or anything that might catch fire.
  • Make sure the pit area is level and clear of debris.
  • Make sure the wind spot you have chosen is calm.
  • Dig your pit about one foot into the ground and circle the mouth with stones.
  • Always remember to check with your campsite or the U.S. Forestry Commission to see if you are allowed to have a fire at the time you plan on camping.
  • Make sure that any fire you build is kept low and out of the wind. This will help keep the embers down.

Never for any reason leave a fire unattended or hot. Make sure you pour water on the fire until it stops hissing.

Fire Classes and how to properly extinguish them

3/28/2018 (Permalink)

Class A fires are defined as ordinary combustibles. These fires are commonly flammable material one may find around their home. These items include wood, fabric, paper, trash, and plastic. To extinguish a Class A fire use either water or monammonium phosphate.

Class B fires are defined as one that uses a flammable liquid or gas as its fuel base. These fires are a common hazard in industries dealing with fuels, lubricants, and certain types of paint. Class B fires used to be majority of kitchen fires. However, because kitchen fires are typically the most common house fire, they have their own classification. Smothering Class B fires to remove oxygen will result in extinguishing the fire.

Class C fires are defined as fires that use electrical components and/or energized equipment as its fuel source. These fires are typically fueled by motors, appliances, and electronic transformers. Electrical fires are more likely to be seen in industries that use heavy electrically-powered equipment. Bad wiring can result in electrical fires. To extinguish these fires, one should cut the power off to the source and use a non-conductive chemical to extinguish the fire.

Class D fires are defined as one that uses a combustible metal as its fuel source. These combustible metals include titanium, magnesium, aluminum, and potassium. Class D fires are typically in a laboratory environment, but they can be found in other industries. You want to completely avoid throwing water on these fires because it is ineffective and can have the opposite effect. To extinguish these fires, use a dry powder agent which will absorb the heat and smother the fire.

Class K fires are defined as a cooking fire involving combustion from liquids used in food preparation. Greases, cooking oils, vegetable fat, and animal fat are all fuel sources that Class K covers. These fires are extremely dangerous and extremely destructive. To extinguish these types of fires, wet chemical fire extinguishers should be used.

If you or someone you know falls victim to a house or business fire, call SERVPRO of Houston County at (478) 224-4148.

Storm Tips

3/28/2018 (Permalink)

Thunderstorms & Lightning

All thunderstorms are dangerous. Every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States. On average in the U.S., lightning kills 51 people and injures hundreds more. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.

Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding. Flash flooding is responsible for more fatalities – more than 140 annually – than any other thunderstorm-associated hazard. Dry thunderstorms that do not produce rain that reaches the ground are most prevalent in the western United States. Falling raindrops evaporate, but lightning can still reach the ground and can start wildfires.

Before Thunderstorm and Lightning

To prepare for a thunderstorm, you should do the following:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

Evacuating for a Hurricane

3/28/2018 (Permalink)

Hurricane season can be extremely scary for those who live on or around the coast. With the fear of winds, rain, and storm surge, people will be concerned with their safety and their home. Homeowners should be prepared to evacuate their homes and go further inland. Evacuations in itself can be intimidating. Here are some ways to help prepare you for an evacuation. 

Make a Family Ready Plan

In this you want to include cash, prescription medications, and enough food and water for your entire family and pets for a few days in case these items are not readily accessible. For any families that are traveling in different vehicles make sure you have a backup plan if cell phones are not usable.

Think about what to do with valuable irreplaceable items

Documents such as passports, licenses, insurance cards, social security cards, and other legal papers you want to make sure you have copies of these along with a waterproof/fireproof container and travel with them. Other items such as irreplaceable photographs and meaningful items, place in a watertight and fireproof container to store in a safe place. You may not be able to take them with you for room purposes.

Take care of your food at home

You may want to freeze most of your food incase power is loss. Set your freezer on the coldest temperature so it stays colder longer. If you are anticipating a long-term power outage, you may want to clean out the refrigerator and freezer. If you do this, leave the doors open so there will be little risk of smell when you return.

Clear the grass areas around your home and secure windows and doors

If a hurricane is approaching, there is a high risk of items around your home to be blown around. This increases your risk of windows to be broken because of extra debris. Tie these items down or place them in a safe enclosed area for safe keeping. With the windows and doors, make sure you are boarding up the windows so there is less of a risk for window leaks and breaks.

When you return from the hurricane, if you have experienced any damage to your home, call your SERVPRO of Houston County. We will send a team out as soon as possible to begin work on your home.

Vacation Prep your Home

3/23/2018 (Permalink)

Many people clean their homes prior to leaving for vacation. They also make sure that all the lights are off, and then also check that all windows and doors are locked securely. Many otherwise careful people fail to shut off the water line at the outside of their home during their pre-vacation preparations. Many times, nothing comes of this, but when it does, the water damage can be substantial.

Water damage that results from a broken water line, no matter where the break or leak is located, can cause damage throughout your home. This damage may not only spread across the floor or down the inside of a wall space but from one floor to lower levels, increasing the amount of damage your home experiences. 

Vacationing is Only Temporary and So Should Any Water Damage, if You Call for Professional Assistance 

Upon returning from vacation, homeowners whose home has been water damaged while they've been away are in for a not-so-pleasant surprise. Shutting off the water should be the first thing done if it can be safely accomplished. Standing water can pose an electrical hazard if electrical outlets or wiring are immersed in the water. If you are not sure about your safety, you should have professionals complete the shut-down the electricity prior to shutting off the water. Everyone should remain clear of the water to be safe. 

After the flow of water has been stopped, mop up the existing water using absorbent towels or mops and empty buckets. Dump these outside to keep drains inside your home from becoming clogged by any debris that may be in the water. Because water can infiltrate porous materials like drywall throughout your home, it is tough to remove completely. The structurally water damage must have the standing water extracted first. If this is not done properly, warping and deterioration of walls and other structures in your home can quickly occur. Then the absorbed moisture and humidity in the interior environment must be mitigated to acceptable levels. If not, this can lead to not only dangerous structural problems but also the growth of mold and mildew. These can cause health effects in your family members over time. 

What We can do For You 
Our professionals are trained in not only the removal of water that can cause damage to your home's interior, but we have training in the IICRC approved drying techniques that are designed for maximum efficiency. After cleaning-up and extracted all of the water, we will begin the drying process and take note of any damage that needs to be restored or repaired. Cleaning-up will continue with removing any debris that is left over from repairs, as well.  

The professionals at SERVPRO of Houston County are experienced in responding to water damage emergencies such as ruptured or frozen water lines, and we can respond quickly. We are available 24/7 so call us at (478)224-4148 for not only fast service but also professionalism and experience.

Hurricane Ready

3/23/2018 (Permalink)

Are you prepared for a hurricane??The 2018 Atlantic hurricane season runs from June 1 to November 30. The areas covered include the North Atlantic Ocean, Gulf of Mexico and the Caribbean Sea. The National Weather Service defines a hurricane as "an intense tropical weather system with well-defined circulation and sustained winds of 74 mph (64 knots) or higher. “Here is a helpful link to get you prepared in case of a hurricane:

https://www.ready.gov/hurricaneshttp://www.nhc.noaa.gov/prepare/ready.php 

When you return back to your home and you have damage, do not hesitate to call SERVPRO of Houston County for your storm damage restoration needs. We have IICRC Certified technicians who are highly trained in reporting to a job on time and working in a timely manner. We always strive to work quickly and efficiently to get you back in your home!

Grilling Safety

3/23/2018 (Permalink)

Spring is finally here, and it is time for grilling out with friends and family again. Grilling can become dangerous quickly. Leaving the grill unattended, improper cleaning grease or fat, placing the grill near combustible items can cause serious injuries to a person or property. Listed below are some tips on grilling safety.

  • Gas-fueled grills account for 4 out of 5 grill fires.
  • Choose a safe location for your grill.
  • Only grill outside.
  • Teach children grills can be dangerous and to be careful around a grill.
  • Remember how to properly clean your grill after use.

Grilling can be a fun time to gather around and share stories over hot dogs and hamburgers. SERVPRO of Houston County assures consumers that if you fall victim to damage to your home due to a grill, we will be there to serve you.

Emergency Ready Plan

3/23/2018 (Permalink)

As many as 50% of businesses may never fully recover following a disaster, according to industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water, fire, sewage, and mold damage can affect your business.

Contact our office today at (478)224-4148 for a FREE Emergency Ready Profile for your business.

SERVPRO of Houston County is available 24 hours a day, 7 days a week, 365 days a year to assist you in the event of a loss! 

How can we help Restaurants

3/23/2018 (Permalink)

SERVPRO Services that Help Restaurants to Reopen Doors Quickly

Restaurants are some of the most commonly flooded businesses in America, as they are prone to some risk factors that can lead to significant water and flood damage year-round. Many restaurants that are located near rivers, creeks, lakes, or shores, making them vulnerable to heavy rainfalls which cause banks to overflow. Restaurants also have high amounts of water usage as compared to other businesses, which can lead to more interior and clear water flooding than in other commercial establishments. Fortunately, SERVPRO knows how to get a restaurant's doors back open as quickly as possible after these damages, through a few key services. 
 
Inventory and Stock Management 
One of the most difficult tasks to accomplish alone after commercial water damage is to take inventory of what has been lost, damaged, or left alone in the building. Everything from furniture to valuable kitchen equipment to food stock can be accounted for and should be, for insurance purposes. SERVPRO can help you to keep track of your losses and get proper repayment from an insurer after the event is said and done. 
 
Rapid Restoration Services 
We have access to a wide variety of powerful tools and machines to help accelerate the process of water removal and restoration, including high-powered air movers, water extractors, deodorizing foggers, UV sanitizers, and more. When used strategically, these machines help businesses to open doors quicker than expected after even the worst water damage. 
 
Cohesive Teams and Helpful Policies 
We strive to ensure that a restaurant owner understands the process of restoration and can talk to our teams and representatives. Also, our staff is assembled in a way that encourages cohesiveness and cooperation. This also extends to our "white collar" representatives, who can present documentation to insurance adjusters and regulators with maximum efficacy. 

SERVPRO of Houston County is a trusted local source of commercial repairs and restorations. Contact us at (478)224-4148 for our help with your disaster in inconvenience.

Preventing Water Damage in your Commercial Property

3/23/2018 (Permalink)

When owning or managing a place of business, disasters are always in the back of your mind. What if something happens and you have to be closed for a significant amount of time? Something such as a water leak can do this to a place of business. So what can you do to prevent this from happening?

Check the usual suspects of a water leak. Appliances, pipes and drains, and the roof are these suspects. The older these things are, the more often you need to check them. When you are checking these items if you see something wrong, immediately get them fixed. Keep a close eye on lose hose connections and caulk areas since these are simple fixes. In addition, you should continue to update maintenance on all appliances and equipment. In regards to the outside of your place of business, keep the gutters free of debris. This will help reduce the likelihood of your roof being damaged.

In addition, you should look into SERVPRO’s ERP (Emergency Ready Profile) which goes into play when a disaster strikes your place of business. If you want to inquire about the ERP or have a disaster happen at your place of business, call us at (478)224-4148, and we will make it look “Like it never even happened."

What to do after a fire

3/23/2018 (Permalink)

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

  1. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  2. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale but having them properly processed rather than stolen can be helpful for insurance purposes.
  3. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.
  4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Here at SERVPRO of Houston County we will always put our customers first.

What to do when a storm hits

3/23/2018 (Permalink)

Whether it is a Category 5 hurricane or a bad thunderstorm rolling through, home owners should be prepared for any storm.

Take safety precautions

Any type of heavy winds can cause roof shingles, natural debris, or unnatural debris to occur. After the storm is over, take precaution when going outside because there could be debris such as nails, sharp wood, or other potentially dangerous items that are around your home.

Photograph the damage

If it is major or minor, take pictures IMMEDIATELY. You may not realize that something damaged your home until after you have moved it, so take pictures just in case (there is always the delete button). Insurance companies will need to see before pictures of the damage.

Contact your insurance company… and SERVPRO!

A homeowner must call their insurance company so an adjuster can be sent out to examine the damage so payment can be made. Don’t forget to call your favorite restoration and mediation company, SERVPRO of Houston County. We work around the clock to ensure happiness from our community! We will send a team out as quickly as possible to begin work for your home if disaster strikes!

Hurricane Categories

3/23/2018 (Permalink)

When it comes to hurricanes, the category means a lot. If a CAT 1 hurricane is coming your way, you can ride out the storm in your home. However, if a CAT 4 hurricane is barreling your way, you want to evacuate. So what does each category mean? Category 1 is a minimally damaging hurricane with winds reaching 95 miles per hour. The storm surge could range anywhere from 4 to 5 feet above sea level. Category 2 hurricane is referred to as moderately damaging. Winds could be anywhere from 96 to 110 miles per hour and the storm surge reaches 8 feet. Category 3 can bring extensive damage with winds ranging from 111 to 130 miles per hour, and the storm surge reaches 12 feet. Category 4 brings extreme damage with winds reaching 131 to 155 miles per hour. The storm surge for a CAT 4 is between 13 to 18 feet. Lastly is a category 5 hurricane, this cat of hurricane brings catastrophic damage with winds reaching well over 155 miles per hour, and the storm surge going over 18 feet. With any category of a hurricane, you want to board up your home and secure the perimeter around your home. The winds could easily blow items around your home into a window or damage your vehicle. If you do not know exactly what to do in order to prep your home for a hurricane, watch the local news for tips and ideas on what to do to best fit your home.

Winterize your home

3/23/2018 (Permalink)

Check the pipes

With the temperature going down into the freezing numbers, homeowners should drip all the faucets at night. This ensures no water is still to freeze and burst a pipe overnight. A tip for outside pipes, make sure the pipe and hoses are free of water.

Chimney safety

For homeowners with a chimney, you should get a professional to inspect and clean your chimney so there is very small risk of a chimney fire.

Clean your gutters

With winter approaching after fall, homeowners should clean out all of the gutters surrounding the home. Leaves, twigs, and other outdoor trash can cause water to be trapped in the gutter and freeze. When the ice unfreezes, it can cause a leak into the home.

Overall, you want to make sure your home is well insulated so your home will stay cozy and warm. Don’t forget to check the basement, attic, and roof for any indication of danger before the cold weather is in full swing. And of course, if you see anything in your home that could potentially turn into a home disaster, please call us. We can send one of our technicians out to inspect your home before anything further happens!

Mold Facts

3/23/2018 (Permalink)

While developing, mold forms multicellular filaments called hyphae and adopts single-celled growth habits called yeasts. A large taxonomically diverse number of fungal species exist that can grow on the inside of your Nashville area home.

As the tubular branching mycelium threads over a contact surface, fluffy white threads begin to cover various surfaces found on your property. Mold damage occurs as these microbes systematically produce new colonies, becoming more and more visible to the human eye during the late stages of its life-cycle. Mold causes various stages of biodegradation to natural materials used to construct your home. Often leaving you and your family exposed to pathogenic molds that produce inhalable toxic compounds. There are thousands upon thousands of known mold species, making discovering the type of mold existing in your home useless.

The kind of mold that exists makes no difference whatsoever in how SERVPRO approaches treating the growth found in your home. Our technicians use a variety of strategies based on the extent of exposure that exists, using containment and control methods to stop the spread in its tracks, preventing further growth. Although mold plays a major role in our planet's ecosystem, having it in your home can produce unhealthy results. Therefore, at the first signs of mold growth in your home, it is important to contact a licensed, qualified professional, like those offered at SERVPRO, for help.

Attempting to mitigate or remove mold alone can result in additional growth or additional exposure that you want to avoid. SERVPRO can help you regain control over your home’s indoor environment, and drastically improve the quality of the air that you breathe. Remember, the longer you take to act the longer mold has to develop. Given enough time, many species of mold adjust to various living conditions, surviving in harsh conditions including extreme cold, highly acidic solvents, anti-bacterial, or even within petroleum products.

Obtain professionally certified mold remediation services by calling SERVPRO of Houston County today. We are here to help members of our community when you need us the most (478)224-4148.

Myths about Mold

3/23/2018 (Permalink)

All mold is bad. When facing mold in your home and business, it is understandable to see how all mold could be considered unhealthy. Not every mold that grows indoors is a dangerous mold. There are some molds, that are good for humans, such as penicillin. According to the CDC, there is always some mold everywhere – in the air and on many surfaces. An environmental specialist should be consulted to determine if there are any dangerous molds in your home or business.

Bleach kills mold. Bleach is a powerful cleaning agent. It can kill a whole host of bacteria on non-porous items. Killing mold, however, is not something bleach was ever intended to do. In fact, bleach is not a remedy recommended by the EPA or OSHA. Using bleach could lead to more damage due to the corrosive nature of the product.  The same caution and advice holds for other consumer level retail cleaning products.

Cleaning up Mold Can Be Done Yourself. In small areas, this may be possible with the right products and equipment. Most people, however, are simply not equipped to do a proper mold remediation. Attempting to remediate a small area yourself could lead to larger problems if caution is not taken when disposing of mold infested debris. Lack of proper containment in a small area, could lead to infecting the entire residence causing thousands of dollars’ worth of damage.

Painting Over Mold Will Seal it and Prevent Regrowth. Also referred to as encapsulation this is a good method but only when done within a full mold remediation protocol. A common household fix is to use bleach to wipe down the problem area. Bleach will discolor the mold, but not remove it. Once the area is wiped down with bleach, then it is painted in hopes it will seal in any mold that was missed and prevent future mold from growing. This method does not work unless the initial cause of the mold growth is addressed and corrected. Underlying causes of mold can be excessive moisture or excessive humidity. If the moisture problem is not repaired or eliminated then the chances of the mold returning are greatly increased.

SERVPRO of Houston County will be ready for your mold mitigation and restoration needs! Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Mildew vs Mold

3/23/2018 (Permalink)

Plain and simple, mildew and mold are fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? 

Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? 

Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Interested in a Class?

3/14/2018 (Permalink)

A few times throughout the year, SERVPRO of Houston County, as well as our partner location SERVPRO of Dublin/Vidalia/Claxton,  offer continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields. Most attendees use our classes to be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Biorecovery procedures. This has proved to be a very informative class for all that attend. If you would like to learn more about our Continuing Education schedule or sign up for our classes, please call the office at (478) 224-4148 or send us an email to melissabridges.SERVPRO@gmail.com  to be put on our alert mailing list. We look forward to seeing you in class.

Fire Safety

3/7/2018 (Permalink)

Follow these simple tips to help you and those you love stay fire safe this summer season!

  • Attend public fireworks displays and leave the lighting to the professionals.
  • Enjoy outdoor celebrations and cookouts but remember to keep a 3-foot “safe zone” around grills and campfires.
  • Build campfires at least 15 feet away from tent walls, shrubs or other materials that burn.

If you have an emergency, SERVPRO of Houston County is available 24 hours, 7 days a week, 365 days throughout the year. We understand your emergency cannot always fall between business hours which is why we are here to serve you better. We help with smoke or fire damage to your personal belongings, home, or business. We will make it look “like it never even happened.”

How can we help you with your water damage?

3/6/2018 (Permalink)

If water damage does occur in your home, immediately call SERVPRO of Houston County (478) 224-4148 for restoration services. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss. If you or someone you know succumbs to any type of water damage, give us a call to make your home look “Like it never even happened.”

Fire Damage? We can help with that!

3/6/2018 (Permalink)

Fire damage, no matter the size, can affect every square inch of your property. It can travel through air ducts, burn through ceilings and floors, and damage countless pieces of equipment and documents.

SERVPRO of Houston County has access to thousands of pieces of equipment and hundreds of personnel to help mitigate even the largest fire damage. Our experienced and technicians utilize industry knowledge, training, experience, high-tech equipment, and proprietary cleaning products to perform emergency services to meet our customer’s cleaning and restoration needs.

Performed immediately following a loss in order to reduce property and content damage, our emergency services reduce claims’ expense, and minimize customer disruption.

While the types of emergency services we provide vary, our emergency response includes:

  • Boarding up the structure and securing the property to help prevent intrusions.
  • Drying the structure. Water is often used to extinguish a fire, so excess water or moisture must be monitored and removed.
  • Deodorization of the affected areas.
  • Pre-testing and initial cleaning. Initial cleaning may help prevent additional damage caused by soot residue, and pre-testing allows the technician todetermine what can be restored to help eliminate needless and costly expenses.
  • Conducting building inspections to evaluate the loss site for any safety or health hazards.

Call SERVPRO of Houston County at (478) 224-4148 for all your Fire Restoration needs!

Emergency Tips

3/6/2018 (Permalink)

If you have ever had a weather-related emergency, such as a flood, pipe burst, septic tank overflow you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when that person has a free moment. If you have not had a weather or event related issue at your home or business, yay for you! If you ever do have an emergency, here’s a few things to keep in mind:

  • Everyone you reach out to, whether a plumber or SERVPRO wants to help you and as quickly as possible.
  • When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common. In other words, if your pipes freeze when the temperature drops from 40 to 7 over a 24 hour period, the same thing is happening to your neighbors.
  • Immediate response resources in an area are always limited. Your plumber of 15 years cannot hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! We are available 24/7/365 because your emergency will not wait until Monday morning.

Mold Growth

3/6/2018 (Permalink)

In Georgia, we have the ideal climate for mold to develop and thrive. Since mold can start to develop in as little as 48 hours after water damage, it is imperative that any damage due to a fire, flood, broken water pipe, or leaky foundation be cleaned up promptly and properly.

After Spring storms and summer showers, comes the damp, and moisture forecast, and the result of mold infestation is high. It is important to address any signs of mold immediately and correctly. Homes in our area are often affected by mold in bathrooms and basements, mold can develop anywhere in your home, especially if you have experienced any type of flooding. 

Mold spores spread through the air, so even areas that were not directly affected by floodwaters can soon become home to serious mold infestations. Mold is often found in air ducts, which can cause it to spread quickly. SERVPRO of Houston County is always ready to help you restore your home after a water damage or in the event of mold. Time is of the essence: the longer you postpone cleanup, the longer the mold remediation process, the more expensive, and more inconvenience for you and your family.

If you are starting to see or smell mold in your home, a thorough cleaning and disinfecting is required, and the sooner the better. Mold has the potential to cause health effects, so cleanup should be conducted with proper protective clothing, masks and gloves. Bleach and water should be used to kill the mold in affected areas. Scrub the solution into the area, rinse, and dry thoroughly. If saturated drywall and insulation was not removed after storm damage, you likely need a thorough evaluation by a professional emergency water damage restoration team.

Water damage that was not properly remedied prior to rebuilding may have caused mold to start growing behind your new walls or under your new carpeting. If the structure of your home was not properly disinfected, dehumidified, and dried, mold may be thriving. Your local SERVPRO of Houston County team sees this frequently. In a rush to make properties habitable, steps are often skipped, leading to mold infestations. If you believe you have mold growth from recent floods or other water damage, call us immediately. We can quickly help you identify problem areas and start the mold remediation process.

Our mission is to help our neighbors, friends, and community members quickly recover from damage caused by natural disaster, fire, sewage backup, or other events. Regardless of the size or type of damage, we can quickly respond and start the evaluation and investigation into the cause, as well as the best way to restore your property to its original state. Call us today at (478) 224-4148, we work directly with insurance companies and carriers to help relieve a portion of the burden of the rebuilding process in order to make your loss "like it never even happened."

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss.

1/22/2018 (Permalink)

Taking Preventative Steps to Keep Your House Dry

Water damage can occur in homes in a variety of ways. Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house. 

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming.

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Houston County. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss.

SERVPRO of Houston County is always here to help! Call (478)224-4148 for all you restoration needs!

What can you do to save on your heating bill?

1/22/2018 (Permalink)

What Can You Do to Save on Your Heating Bill?

Any season is a good season to save energy costs. With winter approaching, however, it’s even more critical as prices for home heating fuel are as volatile as ever.

The U.S. Department of Energy has the following fuel saving tips for consumers:

  • Look for furnaces with annual fuel utilization efficiency (AFUE) ratings of no less than 78 percent.
  • Place heat-resistant radiator reflectors between exterior walls and radiators.
  • Bleed trapped air from hot water radiators once or twice a season or have a professional do it.
  • Clean warm-air registers and baseboard heaters and make sure they are not blocked by furniture, carpeting or drapes.
  • Clean or replace filters on furnaces once a month or as needed.
  • To retain heat, turn off kitchen, bath and other ventilating fans within 20 minutes after you are done cooking or bathing.
  • Install a programmable thermostat that can adjust the temperature according to your work schedule and sleeping habits.
  • Energy Star products can cut energy bills up to 30 percent. Locate retailers online at www.energystar.gov when replacing heating systems, appliances, lighting, windows, office equipment and home electronics.
  • Insulate hot water heaters and pipes.
  • Make sure your furnace or heat pump is tuned up by a professional at least once a year.

SERVPRO of Houston County...We are always here to help!

Every Second Counts When It Comes To Restoring Your Property

1/22/2018 (Permalink)

Every Second Counts When It Comes To Restoring Your Property

 

Fire damage, no matter the size, can affect every square inch of your property. It can travel through air ducts, burn through ceilings and floors, and damage countless pieces of equipment and documents.

SERVPRO of Houston County has access to thousands of pieces of equipment and hundreds of personnel to help mitigate even the largest fire damage. Our experienced technicians utilize industry knowledge, training, experience, high-tech equipment, and proprietary cleaning products to perform emergency services to meet our customer’s cleaning and restoration needs.

Performed immediately following a loss in order to reduce property and content damage, our emergency services reduce claims’ expense, and minimize customer disruption.

While the types of emergency services we provide vary, our emergency response includes:

  • Boarding up the structure and securing the property to help prevent intrusions.
  • Drying the structure. Water is often used to extinguish a fire, so excess water or moisture must be monitored and removed.
  • Deodorization of the affected areas.
  • Pre-testing and initial cleaning. Initial cleaning may help prevent additional damage caused by soot residue, and pre-testing allows the technician to determine what can be restored to help eliminate needless and costly expenses.
  • Conducting building inspections to evaluate the loss site for any safety or health hazards.

Call SERVPRO of Houston County for all your Fire Restoration needs!

Taking Preventative Steps to Keep Your House Dry

1/22/2018 (Permalink)

Taking Preventative Steps to Keep Your House Dry

Water damage can occur in homes in a variety of ways. Homeowners should check for leaks throughout their houses, inspecting pipes and connections in bathrooms, kitchens and laundry rooms. Look under and around sinks and around bathtubs for any discoloration. Do not ignore connections to dishwashers or to refrigerators with water and ice dispensers. 

Make sure water is flowing properly down drains. If not, try clearing the drain with a plunger or an over the counter solution. If that does not work, call a professional for assistance.

To keep drains and pipes clear, follow some simple steps such as pouring cooking oil into a suitable container and disposing of it properly after it cools and never flushing diapers and other inappropriate items down toilets. In addition, backflow valves should be installed in sanitary and storm sewer lines.

Check the floors around water heaters for wet spots, which could indicate you have a rusted tank or other problem. If necessary, have the tank replaced as soon as possible. 

A leak in the roof of your home and clogged gutters and downspouts can lead to significant water damage inside your house. As soon as you notice a leak in your roof have it inspected and repaired immediately. In addition, keep all gutters and downspouts free of leaves and other debris that could cause water to back up and leak into your house. 

Owners of properties located in areas prone to flooding should give serious consideration to applying a waterproof coating or membrane to the exterior walls and installing watertight shields over doors, windows and other openings.

When winter hits, keep an eye out for snow accumulation on the downside of a higher- level roof, where blowing snow will pile up. For safe snow removal, ask a roofing contractor for a referral. 

Remove snow from basement stairwells, window wells and all walls to prevent water or moisture from penetrating walls. Also, keep attics well ventilated to maintain temperatures close to the outside, which will minimize the risk of ice dams forming.

To ensure that pipes do not freeze and burst, keep the heat in your home at an acceptable level, cover exposed pipes with insulation sleeves or wrapping and open cabinet doors to allow warm air to circulate around pipes.

If water damage does occur in your home, immediately call SERVPRO of Houston County. SERVPRO’s teams will:

  • Assess damage for restorability and safety.
  • Determine the extent of the moisture content in effected areas.
  • Move and prop up furniture on blocks if necessary.
  • Extract the water.
  • Remove carpets and carpet pads if necessary.
  • Spray to treat germs and bacteria in contaminated areas.
  • Start the drying process with air movers and dehumidification equipment.
  • Ensure rooms are completely dry and conduct a walk through with homeowners to guarantee customer satisfaction.

Preventative maintenance is key to avoiding a possible water, mold, of fire damage loss.

SERVPRO of Houston County is always here to help! Call (478)224-4148 for all you restoration needs!

Biohazard & Bio-recovery Continuing Education

3/13/2017 (Permalink)

Biohazard & Bio-recovery Continuing Education

A few times throughout the year, SERVPRO of Dublin/Vidalia/Claxton, as well as our partner location SERVPRO of Houston County,  offer continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields. Most attendees use our classes to be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Biorecovery procedures. This has proved to be a very informative class for all that attend. If you would like to learn more about our Continuing Education schedule or sign up for our classes, please call the office at (478) 224-4148 or send us an email to melissabridges.SERVPRO@gmail.com  to be put on our alert mailing list. We look forward to seeing you in class.

It's Never to late to Clean Mold!

12/16/2016 (Permalink)

 

Common Indoor Mold: Cladosporium, Penicillium, Alternaria & Aspergillus

Here in the middle Georgia area, we have the ideal climate for mold to develop and thrive. Since mold can start to develop in as little as 48 hours after water damage, it is imperative that any damage due to a fire, flood, broken water pipe, or leaky foundation be cleaned up promptly and properly. This cleanup will help you avoid significant property damage to your Conroe and The Woodlands home due to mold.

After Spring storms and summer showers, comes the damp, and moisture forecast, and the result of mold infestation is high. It is important to address any signs of mold immediately and correctly. Homes in our area are often affected by mold in bathrooms and basements,  mold can develop anywhere in your home, especially if you have experienced any type of flooding. 

Mold spores spread through the air, so even areas that were not directly affected by floodwaters can soon become home to serious mold infestations. Mold is often found in air ducts, which can cause it to spread quickly. SERVPRO of Houston County is always ready to help you restore your home after a water damage or in the event of mold.Time is of the essence: the longer you postpone cleanup, the longer the mold remediation process, the more expensive,  and more inconvenience for you and your family.

If you are starting to see or smell mold in your home, a thorough cleaning and disinfecting is required, and the sooner the better. Mold has the potential to cause health effects, so cleanup should be conducted with proper protective clothing, masks and gloves. Bleach and water should be used to kill the mold in all affected areas. Scrub the solution into the area, rinse, and dry thoroughly. If saturated drywall and insulation was not removed after storm damage, you likely need a thorough evaluation by a professional emergency water damage restoration team.

Water damage that was not properly remedied prior to rebuilding may have caused mold to start growing behind your new walls or under your new carpeting. If the structure of your home was not properly disinfected, dehumidified, and dried, mold may be thriving. Your local SERVPRO of Houston County teams see this frequently. In a rush to make properties habitable, steps are often skipped, leading to mold infestations. If you believe you have mold growth from recent floods or other water damage, call us immediately. We can quickly help you identify problem areas and start the mold remediation process.

Our mission is to help our neighbors, friends, and community members quickly recover from damage caused by natural disaster, fire, sewage backup, or other events. Regardless of the size or type of damage, we can quickly respond and start the evaluation and investigation into the cause, as well as the best way to restore your property  to its original state. Call us today at (478)224-4148, we work directly with insurance companies and carriers to help relieve a portion of the burden of the rebuilding process in order to make your loss "like it never even happened."

 

Beware the Penetrating Power of Bitter Cold

12/16/2016 (Permalink)

 

We find trouble wherever it's lurking

Roof and insulation issues don't reveal themselves on warm, sunny days.  The next couple of weeks are going to be bitterly cold with swirling wind and who knows...middle Georgia may even get a little snow! With cold, wind and snow will come pipe bursts, ice damming and other unfortunate breakdowns.  

SERVPRO of Houston County and our sister company Samson Construction stand ready to put your home or business back in pre-loss condition.

Our professionals follow IICRC protocols to make sure that your structure is fully restored and there are no secondary concerns, like mold.  Not only will the structure be like new but you will receive everything you need to file a claim with your insurance company if you choose.

Our process includes: identifying all the sources and types of water; monitoring of atmospheric and material considitions for drying analysis; a comprehensive diagnostic inspection for trapped or hiddent moisture; removal of wet materals; removal or containment of furniture; carpet and Pad service; application of disinfecting and deodorizing agents if necessary; utlization of specialized drying equipment; and disposal of refuse.

While the mitigation is taking place we work closely with your insurance carrier so there is a seamless transition from cleaning to repair.   The same team sticks with you from start to finish!

We don't wish ourselves on anyone but when issues come up, we are always ready to help 24 hours a day, 7 days a week, 365 days a year!

 

 

We're Ready...Are You?

12/16/2016 (Permalink)

12/7/2016

If you are a commercial or residential property manager or condo association member, you should be dreading the swirly wind emoji on the accuweather app every bit as much as the single and negative termperatures we face this weekend.

Here are a few remiders from SERVPRO of Houston County...

Make random inspections of heat and air units, particularly those with external access.  Specifically, look for insulation that has settled and no longer covers pipes as intended.  

Reinspect any plumbing or external work to make sure proper installation is in place and that there are no vents where cold air can blow in.

Check doors, windows and heat in vacant units.

Remind tenants of protocol for reporting any water situation and not to ignore any signs of water intrusion or leaking.  Let them know you are prepared for anything that happens.

If you have vacancies, you should consider relocation options for renters in the event there is displacement. 

Make sure your on-call crews are ready to roll and that there is back up.  There should also be clear protocol for structural emergencies that includes calling our TEAM of Experts at SERVPRO of Houston County for all your water, fire, or mold remediation needs!

An invaluable tool offered by SERVPRO is an Emergency Ready Plan (ERP), please visit our blog to find more information on this free service and how your commercial properties can benefit by being prepared for "whatever happens!"

We are available 24 hours a day, 7 days a week, 365 days a year!

 

 

 

Storm Damage

12/16/2016 (Permalink)

 

If you have ever had a weather related emergency, such as a flood, tree fall, pipe burst you may have experienced the frustration of calling for help only to find you would be put on a list and gotten to when you’re gotten to.  If you have not had a weather or event related issue at your home or business, good.  If you ever do, here’s a few things to keep in mind:

1)     Everyone you reach out to, whether a plumber, tree company or SERVPRO wants to help you and as quickly as possible.

2)     When an area is affected, whether by a microburst, hurricane or deep freeze, the damage is common.  In other words, if your pipes freeze when the temperature drops from 40 to seven over a 24 hour period, the same thing is happening all around you.

3)     Immediate response resources in an area are always limited.  Your plumber of 15 years can not hire additional crews overnight, as much as he would like to.

So when this occurs, it pays to Go Big.

At SERVPRO of Houston County, our first question is always: Is the source fixed or do you need help fixing the source? No job is to big or small for our crew of certified and highly trained experts! When it comes to your property, home, or business you can depend on SERVPRO to get the job done, and done right! We have the resources for all trades and labor and can properly and efficiently handle any job no matter the size!  

A brand you can trust, a company you can depend on! 

Whether its factory fire, burst water heater or a tree on a house, We are Ready for Whatever Happens and Are Always Here to Help!

 

Biohazard & Recovery Continuing Education

12/16/2016 (Permalink)

A few times throughout the year, SERVPRO of Houston County, Dublin/Vidalia/Claxton,  offers continuing education classes to the Insurance, Real Estate and Property Management industries. These classes allow the attendees to earn credits for their respective fields, or to just be better informed of industry standards and best practices. One of our more recent and popular classes is centered on Biohazards and Bio- recovery procedures. This has proved to be a very informative class for all that attend. If you would like to learn more about our Continuing Education schedule, please call the office at (912)538-1323 or send us an email tomelissabridges.SERVPRO@gmail.com  to be put on our alert mailing list.

Emergency Ready Profile (ERP)

12/16/2016 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Contact our office today at (478)224-4148 for a FREE Emergency Ready Profile for your business.

SERVPRO of Houston County, is available 24 hours a day, 7 days a week, 365 days a year to assist you in the event of a loss! 

 

 

Fall Maintenance Tips

12/16/2016 (Permalink)

Did you know? The air in your home is 10 times more dirty than the air outside.

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Houston County want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Fall:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

SERVPRO’s licensed technicians can provide all of the remediation and cleaning services necessary for the upcoming season. A proper cleaning will combat all particles that infiltrate your property and provide for a safe and worry-free environment by:

  • Enhancing your indoor air quality
  • Improving overall air circulation
  • Eliminating built-up dirt and contaminants
  • Extending the life of your heating and cooling systems

Call the professionals at SERVPRO of Houston Coubty and rest easier come Fall 2017 knowing your property is clean and out of harm’s way.

 

 

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